# Govform > Govform is a no-code platform for accessible digital services: forms, portals, payments, workflows, case management and document signing. This directory links to public product information and documentation. Article Markdown is generated from the same content as the HTML pages; each includes its canonical source URL. Prices and allowances are published on the pricing pages. ## Start here - [Platform](https://govform.com/platform): Forms, portals, payments, workflows and case management. - [Features](https://govform.com/features): The platform's capabilities and feature directory. - [AI](https://govform.com/ai): Darcy assistance and AI in service journeys. - [Pricing](https://govform.com/pricing): Published plans, allowances, add-ons and cost calculator. - [Cloud Estate](https://govform.com/business-estate): Pricing and capacity for larger service estates. - [Institutional](https://govform.com/institutional): Central government pricing and requirements. - [Integrations](https://govform.com/integrations): Connected systems and integration options. - [Security](https://govform.com/security): Security, privacy and assurance information. - [Accessibility](https://govform.com/accessibility): Accessibility statements for the Builder and services. - [Templates](https://govform.com/templates): Example services and templates. - [Customer stories](https://govform.com/successes): Customer projects and their reported results. - [Local government](https://govform.com/solutions/local-government): Services and examples for local government. - [Central government](https://govform.com/solutions/central-government): Services and examples for departments and public bodies. - [Resources](https://govform.com/resources): Common questions, guides and resources. - [Documentation](https://govform.com/resources/documentation): The complete documentation catalogue. - [Support](https://govform.com/support): Help and support options. - [Contact](https://govform.com/contact): Contact Govform or book a demo. ## Getting Started - [Topic index](https://govform.com/resources/documentation/category/getting-started): All articles in this topic. - [Welcome to Govform](https://govform.com/resources/documentation/article/01-welcome-to-govforms): Govform is a digital service builder for teams creating guided online journeys. It brings service design, content, data collection, workflow, integrations and… [Markdown](https://govform.com/resources/documentation/markdown/01-welcome-to-govforms.md) - [Basic concepts](https://govform.com/resources/documentation/article/02-basic-concepts): Understanding the Builder hierarchy makes it easier to choose the right setting and predict the effect of a change. A small change to a field can affect a condition,… [Markdown](https://govform.com/resources/documentation/markdown/02-basic-concepts.md) - [Builder tour](https://govform.com/resources/documentation/article/03-builder-tour): The Builder is organised around libraries, services and pages. This tour follows the usual route from selecting a library to editing a page and testing the… [Markdown](https://govform.com/resources/documentation/markdown/03-builder-tour.md) - [Build your first service](https://govform.com/resources/documentation/article/04-build-your-first-service): This guide takes you through a small, complete service: collect a short set of answers, let the person review them and show a clear completion message. Build this… [Markdown](https://govform.com/resources/documentation/markdown/04-build-your-first-service.md) ## Tutorials - [Topic index](https://govform.com/resources/documentation/category/tutorials): All articles in this topic. - [Get started with Govform](https://govform.com/resources/documentation/article/01-get-started-with-govforms): Create a practice service, find your way around Builder, edit some content and try the journey in User view. This is the first of three tutorials. [Markdown](https://govform.com/resources/documentation/markdown/01-get-started-with-govforms.md) - [Uploads and conditional page flow](https://govform.com/resources/documentation/article/02-uploads-and-conditional-page-flow): Build a practice expense claim with receipt choices, amount inputs, a file upload and an exit route. Complete Get started with Govform first. [Markdown](https://govform.com/resources/documentation/markdown/02-uploads-and-conditional-page-flow.md) - [Pre-population, validation and testing](https://govform.com/resources/documentation/article/03-pre-population-validation-and-testing): Continue from Uploads and conditional page flow . You will pre-fill an answer from an earlier page, add a validation condition, inspect journey data and review… [Markdown](https://govform.com/resources/documentation/markdown/03-pre-population-validation-and-testing.md) ## Practical guides - [Topic index](https://govform.com/resources/documentation/category/guides): All articles in this topic. - [Design pages and navigation](https://govform.com/resources/documentation/article/05-design-pages-and-navigation): Create a journey that asks for the right information in a clear order, and gives people a dependable way to move, review and return. [Markdown](https://govform.com/resources/documentation/markdown/05-design-pages-and-navigation.md) - [Add and configure components](https://govform.com/resources/documentation/article/06-add-and-configure-components): Components are the building blocks on a page. Use them to collect information, show guidance, structure complex content and help people complete a service accurately. [Markdown](https://govform.com/resources/documentation/markdown/06-add-and-configure-components.md) - [Use conditions and branching](https://govform.com/resources/documentation/article/07-use-conditions-and-branching): Conditions let one service adapt to the information a person has already provided. Use them to show a relevant follow-up, skip an inapplicable page, require an answer… [Markdown](https://govform.com/resources/documentation/markdown/07-use-conditions-and-branching.md) - [Add actions and workflows](https://govform.com/resources/documentation/article/08-add-actions-and-workflows): Actions make a service do work as a person moves through it. They can look up data, calculate or assign values, create documents, send a message, call an external… [Markdown](https://govform.com/resources/documentation/markdown/08-add-actions-and-workflows.md) - [Build a task-list service](https://govform.com/resources/documentation/article/09-build-a-task-list-service): A task list gives people a clear home page for a longer, multi-part service. It shows the work still to do, what is available now, and what has been completed. Use it… [Markdown](https://govform.com/resources/documentation/markdown/09-build-a-task-list-service.md) - [Connect data files and SharePoint](https://govform.com/resources/documentation/article/10-connect-data-files-and-sharepoint): Library-level integrations let several services use the same controlled connection. Set up the connection once in the library, select it from the relevant service or… [Markdown](https://govform.com/resources/documentation/markdown/10-connect-data-files-and-sharepoint.md) - [Use Markdown and HTML](https://govform.com/resources/documentation/article/12-use-markdown-and-html): Use Text mode for ordinary wording and formatting. Its toolbar formats content and inserts answers while retaining Liquid expression chips and completions. MD and… [Markdown](https://govform.com/resources/documentation/markdown/12-use-markdown-and-html.md) - [Test, deploy and maintain a service](https://govform.com/resources/documentation/article/13-test-deploy-and-maintain-a-service): Release a deliberate, tested service version through Prototype, QA and Production. Treat content, settings, conditions, actions and connected systems as one release. [Markdown](https://govform.com/resources/documentation/markdown/13-test-deploy-and-maintain-a-service.md) - [Design accessible services](https://govform.com/resources/documentation/article/14-design-accessible-services): Accessibility is part of every design and release decision. Build a service that people can understand, navigate and complete with different devices, input methods,… [Markdown](https://govform.com/resources/documentation/markdown/14-design-accessible-services.md) - [API identifiers and coded values](https://govform.com/resources/documentation/article/15-api-identifiers-and-coded-values): The Builder uses friendly labels, while a service definition and API use stable identifiers and coded values. Understanding the distinction helps you configure… [Markdown](https://govform.com/resources/documentation/markdown/15-api-identifiers-and-coded-values.md) - [Use Response Hub to find, handle and review responses](https://govform.com/resources/documentation/article/16-use-response-hub): Find submitted responses, save views, manage team handling, inspect evidence and export the correct response versions. [Markdown](https://govform.com/resources/documentation/markdown/16-use-response-hub.md) - [Set up Collection programmes, assignments and regular returns](https://govform.com/resources/documentation/article/17-manage-collection-programmes): Create reporting periods, apply form revisions, assign respondents, configure deadlines and amendments, and review immutable submitted evidence. [Markdown](https://govform.com/resources/documentation/markdown/17-manage-collection-programmes.md) - [Send and manage documents with Govform Sign](https://govform.com/resources/documentation/article/18-send-documents-for-signing): Prepare a PDF, place signing fields, invite signers, track completion and configure sender permissions and notifications. [Markdown](https://govform.com/resources/documentation/markdown/18-send-documents-for-signing.md) - [Payments: completion, recovery and casework](https://govform.com/resources/documentation/article/payment-journey-and-casework): A fee-paying response stays awaiting payment until collection is confirmed. Follow its payment status, resolve outstanding fees and keep staff decisions with the… [Markdown](https://govform.com/resources/documentation/markdown/payment-journey-and-casework.md) ## Library Settings - [Topic index](https://govform.com/resources/documentation/category/library-settings): All articles in this topic. - [Manage services in a library](https://govform.com/resources/documentation/article/19-manage-services-in-a-library): My services is the library workspace for finding, organising, creating, duplicating and moving services. Each service card shows its name, stable ID, labels,… [Markdown](https://govform.com/resources/documentation/markdown/19-manage-services-in-a-library.md) - [Library settings](https://govform.com/resources/documentation/article/20-library-settings): Library settings provide shared configuration for the services in a library. Use them for library identity, visual styling, security, authentication, integrations,… [Markdown](https://govform.com/resources/documentation/markdown/20-library-settings.md) - [Library general settings](https://govform.com/resources/documentation/article/20-01-library-general-settings): General settings identify a library inside the Builder. Use them to make the library easy to recognise and to explain what belongs in it. These settings do not change… [Markdown](https://govform.com/resources/documentation/markdown/20-01-library-general-settings.md) - [Library style settings](https://govform.com/resources/documentation/article/20-02-library-style-settings): Style settings create the shared visual language for every service in a library. They control typography, colours, header and footer presentation, logos, buttons,… [Markdown](https://govform.com/resources/documentation/markdown/20-02-library-style-settings.md) - [Library security settings](https://govform.com/resources/documentation/article/20-03-library-security-settings): Security settings place library-wide controls around Production deployment, Builder access and live operational data. Open the library, select Library settings , then… [Markdown](https://govform.com/resources/documentation/markdown/20-03-library-security-settings.md) - [Library authentication settings](https://govform.com/resources/documentation/article/20-04-library-authentication-settings): Authentication settings define the identity providers and default sign-in experience available to services in a library. Individual services decide whether end-user… [Markdown](https://govform.com/resources/documentation/markdown/20-04-library-authentication-settings.md) - [Library session settings](https://govform.com/resources/documentation/article/20-05-library-session-settings): Session settings control inactivity timeouts and warning behaviour for end users across the library. Saving them publishes the shared policy to all available… [Markdown](https://govform.com/resources/documentation/markdown/20-05-library-session-settings.md) - [Library cloud storage connections](https://govform.com/resources/documentation/article/20-06-library-cloud-storage-connections): Cloud storage connections let services upload, retrieve or delete files in storage controlled by your organisation. A library can connect to AWS S3, Google Cloud… [Markdown](https://govform.com/resources/documentation/markdown/20-06-library-cloud-storage-connections.md) - [Library third-party API settings](https://govform.com/resources/documentation/article/20-07-library-third-party-api-settings): Library integration defaults hold protected credentials for supported mapping and notification services. They are separate from Govform API keys, which authorise… [Markdown](https://govform.com/resources/documentation/markdown/20-07-library-third-party-api-settings.md) - [Library email configuration](https://govform.com/resources/documentation/article/20-08-library-email-configuration): Library email settings define default sender and reply addresses, and—where email identities are available—verify domains used by the Send email action. Configure and… [Markdown](https://govform.com/resources/documentation/markdown/20-08-library-email-configuration.md) - [Library danger zone](https://govform.com/resources/documentation/article/20-09-library-danger-zone): The Danger zone contains irreversible library operations. At present it provides library deletion. Open Library settings , then Danger zone only when an authorised… [Markdown](https://govform.com/resources/documentation/markdown/20-09-library-danger-zone.md) - [Library integrations and data](https://govform.com/resources/documentation/article/20-10-library-integrations-and-data): Library integrations are reusable connections and credentials shared by services. The Integrations & data and Developer sections of Library settings include… [Markdown](https://govform.com/resources/documentation/markdown/20-10-library-integrations-and-data.md) - [Library patterns](https://govform.com/resources/documentation/article/20-11-library-patterns): Patterns are reusable pieces of service design made from one or more pages. A pattern belongs to a library and can be inserted into future services in that library.… [Markdown](https://govform.com/resources/documentation/markdown/20-11-library-patterns.md) - [Library properties and secrets](https://govform.com/resources/documentation/article/20-12-library-properties-and-secrets): Properties and secrets are named library values with separate QA, Staging and Production values where those environments are available. Services use the same name and… [Markdown](https://govform.com/resources/documentation/markdown/20-12-library-properties-and-secrets.md) - [Set up a User portal and service categories](https://govform.com/resources/documentation/article/20-13-library-user-portal): The User portal gives signed-in people one place to find included services, resume saved or returned work and see their own submissions. It is included in every plan.… [Markdown](https://govform.com/resources/documentation/markdown/20-13-library-user-portal.md) - [Library regional settings: country, formats, time zone and currency](https://govform.com/resources/documentation/article/20-14-library-region-settings): Set library country, regional format, service time zone and currency; understand automatic environment updates and existing service behaviour. [Markdown](https://govform.com/resources/documentation/markdown/20-14-library-region-settings.md) - [Save, apply and deploy shared library settings](https://govform.com/resources/documentation/article/20-15-library-settings-publication): Understand which library settings update all environments, which are applied separately, and how to read delivery status. [Markdown](https://govform.com/resources/documentation/markdown/20-15-library-settings-publication.md) - [Library connections: authorise and manage connected accounts](https://govform.com/resources/documentation/article/20-16-library-connections): Create named OAuth connections, choose environment permissions, reconnect or disconnect, and use them in Connectors and API actions. [Markdown](https://govform.com/resources/documentation/markdown/20-16-library-connections.md) - [Actions Log: investigate operations with Darcy and MCP](https://govform.com/resources/documentation/article/20-17-actions-log): Find service and library outcomes, check user-performed QA integration tests and read selected diagnostics with Darcy or an MCP client. [Markdown](https://govform.com/resources/documentation/markdown/20-17-actions-log.md) ## Service Settings - [Topic index](https://govform.com/resources/documentation/category/service-settings): All articles in this topic. - [Service identity, lifecycle and administration](https://govform.com/resources/documentation/article/21-01-service-identity-lifecycle-and-administration): These Service settings define how a service is identified, presented and managed over time. Most are set once, but a few—such as reference formats, retention, file… [Markdown](https://govform.com/resources/documentation/markdown/21-01-service-identity-lifecycle-and-administration.md) - [Service authentication and user access](https://govform.com/resources/documentation/article/21-02-service-authentication-and-user-access): Authentication settings decide who can enter a service, how long they remain signed in, and whether people in the same group can work with the same journey. Configure… [Markdown](https://govform.com/resources/documentation/markdown/21-02-service-authentication-and-user-access.md) - [Service content, branding and languages](https://govform.com/resources/documentation/article/21-03-service-content-branding-and-languages): These service settings tailor the presentation of one service without changing the library-wide defaults. Use them to add service-specific guidance, header and footer… [Markdown](https://govform.com/resources/documentation/markdown/21-03-service-content-branding-and-languages.md) - [Service navigation, review and PDFs](https://govform.com/resources/documentation/article/21-04-service-navigation-review-and-pdfs): Service navigation settings determine how a person starts or returns to a journey, where Continue and Back take them, and how answer documents are presented. These… [Markdown](https://govform.com/resources/documentation/markdown/21-04-service-navigation-review-and-pdfs.md) - [Service accessibility statement](https://govform.com/resources/documentation/article/21-05-service-accessibility-statement): An accessibility statement explains how accessible the service is, where it has known limitations, how people can report a problem and how the statement was prepared.… [Markdown](https://govform.com/resources/documentation/markdown/21-05-service-accessibility-statement.md) - [Service files, email and integrations](https://govform.com/resources/documentation/article/21-06-service-files-email-and-integrations): These service settings connect a journey to file storage, messages and operational alerting. They should be configured with the library owner and tested in QA using… [Markdown](https://govform.com/resources/documentation/markdown/21-06-service-files-email-and-integrations.md) - [Service domains, analytics and deployment](https://govform.com/resources/documentation/article/21-07-service-domains-analytics-and-deployment): Domain, URL-context and release settings affect how a service is reached, how it behaves when opened from a link, and how safely it moves through QA to production.… [Markdown](https://govform.com/resources/documentation/markdown/21-07-service-domains-analytics-and-deployment.md) - [Service change management](https://govform.com/resources/documentation/article/21-08-service-change-management): Change management is the service’s version history and the safest way to undo or restore Builder changes. Every saved version records its version number, time, change… [Markdown](https://govform.com/resources/documentation/markdown/21-08-service-change-management.md) - [Service environments and deployments](https://govform.com/resources/documentation/article/21-09-service-environments-and-deployments): The Environments area shows how a service is exposed in Prototype, QA and Production. Prototype follows the current Builder design; QA and Production run an… [Markdown](https://govform.com/resources/documentation/markdown/21-09-service-environments-and-deployments.md) - [Download saved answers as Excel or CSV](https://govform.com/resources/documentation/article/21-10-service-excel-export): Give people a spreadsheet of their saved answers for review, sign-off or record keeping, before or after submission. Configure the file in Service settings → Excel… [Markdown](https://govform.com/resources/documentation/markdown/21-10-service-excel-export.md) - [Response review: require staff acceptance or corrections](https://govform.com/resources/documentation/article/21-11-service-response-review): Enable Response Hub review for new submissions, publish the setting and distinguish it from workflow Review actions. [Markdown](https://govform.com/resources/documentation/markdown/21-11-service-response-review.md) - [Payment settings: providers, accounts and fees](https://govform.com/resources/documentation/article/service-payment-settings): Configure payments in Service settings → Access & integrations → Payment . Use your own merchant account, choose the fee rules and test the complete applicant journey… [Markdown](https://govform.com/resources/documentation/markdown/service-payment-settings.md) ## Page Settings - [Topic index](https://govform.com/resources/documentation/category/page-settings): All articles in this topic. - [Page identity, content and display](https://govform.com/resources/documentation/article/22-01-page-identity-content-and-display): Page settings control the title, supporting content, layout and key controls for an individual page. Start with the person’s next task, then use settings to make that… [Markdown](https://govform.com/resources/documentation/markdown/22-01-page-identity-content-and-display.md) - [Page navigation and journey behaviour](https://govform.com/resources/documentation/article/22-02-page-navigation-and-journey-behaviour): Page navigation settings are exceptions to the service’s normal journey rules. Use them only when a person needs a clearly different route, such as returning to a… [Markdown](https://govform.com/resources/documentation/markdown/22-02-page-navigation-and-journey-behaviour.md) - [Page actions, review and completion](https://govform.com/resources/documentation/article/22-03-page-actions-review-and-completion): Page actions let a journey do work at specific moments: before validation, after valid answers, at task-list completion or in a review workflow. Keep the trigger and… [Markdown](https://govform.com/resources/documentation/markdown/22-03-page-actions-review-and-completion.md) - [Page task lists and overviews](https://govform.com/resources/documentation/article/22-04-page-task-lists-and-overviews): Task List pages help people complete a longer service in meaningful sections. They show what is available, what is in progress and what is complete. Configure the… [Markdown](https://govform.com/resources/documentation/markdown/22-04-page-task-lists-and-overviews.md) - [Page conditions and advanced behaviour](https://govform.com/resources/documentation/article/22-05-page-conditions-and-advanced-behaviour): Page settings can do more than control what a page looks like. They can decide whether the page is part of a person’s journey, whether it can be reached directly, and… [Markdown](https://govform.com/resources/documentation/markdown/22-05-page-conditions-and-advanced-behaviour.md) ## Component Settings - [Topic index](https://govform.com/resources/documentation/category/component-settings): All articles in this topic. - [Shared component settings](https://govform.com/resources/documentation/article/23-00-component-shared-settings): Components are the building blocks placed on a page: questions, information, layout elements and specialised controls. Each component type has its own settings, but… [Markdown](https://govform.com/resources/documentation/markdown/23-00-component-shared-settings.md) - [Information components](https://govform.com/resources/documentation/article/23-01-component-info): Use an information component to place useful content in a journey without asking for an answer. It is ideal for explaining what happens next, giving context before a… [Markdown](https://govform.com/resources/documentation/markdown/23-01-component-info.md) - [Calculated components](https://govform.com/resources/documentation/article/23-02-component-calculated): A calculated component displays information derived from the journey and can also hold the calculated value for later use. Use it when the service needs to show a… [Markdown](https://govform.com/resources/documentation/markdown/23-02-component-calculated.md) - [Text components](https://govform.com/resources/documentation/article/23-03-component-text): Use a text component when a person needs to enter a short or long written answer. The same component can support names, email addresses, telephone numbers, numeric… [Markdown](https://govform.com/resources/documentation/markdown/23-03-component-text.md) - [Choice components](https://govform.com/resources/documentation/article/23-04-component-choice): Use a choice component when a person should select from defined options rather than type an answer. Choice components can appear as radio buttons, checkboxes, a… [Markdown](https://govform.com/resources/documentation/markdown/23-04-component-choice.md) - [Revealing choice components](https://govform.com/resources/documentation/article/23-05-component-revealing-choice): Use a revealing choice component when one answer needs an immediate, closely related follow-up on the same page. The extra component stays hidden until the person… [Markdown](https://govform.com/resources/documentation/markdown/23-05-component-revealing-choice.md) - [Address components](https://govform.com/resources/documentation/article/23-06-component-address): Use an address component to collect a postal address as a structured set of fields. It supports manual entry and address autocomplete. Choose the pattern that works… [Markdown](https://govform.com/resources/documentation/markdown/23-06-component-address.md) - [Date components](https://govform.com/resources/documentation/article/23-07-component-date): Use a date component when a person needs to provide a calendar date. It supports separate day, month and year inputs or a single field with a date picker, as well as… [Markdown](https://govform.com/resources/documentation/markdown/23-07-component-date.md) - [Time components](https://govform.com/resources/documentation/article/23-08-component-time): Use a time component when a person needs to provide a time of day. Keep the time question distinct from a date question unless the service needs both values and can… [Markdown](https://govform.com/resources/documentation/markdown/23-08-component-time.md) - [File components](https://govform.com/resources/documentation/article/23-09-component-file): Collect the evidence your service needs, from a single receipt to large files and structured datasets. Govform supports multiple uploads, review links, a choice of… [Markdown](https://govform.com/resources/documentation/markdown/23-09-component-file.md) - [Group components](https://govform.com/resources/documentation/article/23-10-component-group): Use a group component when a person needs to enter the same set of fields more than once—for example, several previous addresses, multiple attendees, items in a… [Markdown](https://govform.com/resources/documentation/markdown/23-10-component-group.md) - [Column split components](https://govform.com/resources/documentation/article/23-11-component-column-split): A column split is a structural marker that divides a page into two columns on larger displays. It has no person-facing question or answer; it controls where the… [Markdown](https://govform.com/resources/documentation/markdown/23-11-component-column-split.md) - [Row split components](https://govform.com/resources/documentation/article/23-12-component-row-split): A row split is a structural marker that ends the current layout row and starts a new one. It is used with column splits to prevent later components from continuing in… [Markdown](https://govform.com/resources/documentation/markdown/23-12-component-row-split.md) - [Tab components](https://govform.com/resources/documentation/article/23-13-component-tab): A tab component starts a named tab within a tabbed content section. It is a structural component: its label becomes the tab title, and the following components belong… [Markdown](https://govform.com/resources/documentation/markdown/23-13-component-tab.md) - [Tabs end components](https://govform.com/resources/documentation/article/23-14-component-tabs-end): A tabs-end component closes the current tabbed content section. Components placed after it return to the normal page layout. [Markdown](https://govform.com/resources/documentation/markdown/23-14-component-tabs-end.md) - [Map select components](https://govform.com/resources/documentation/article/23-15-component-map-select): Use a map select component when a person needs to identify a location on a map. It is useful for reporting a place, identifying an area, or pinpointing a location… [Markdown](https://govform.com/resources/documentation/markdown/23-15-component-map-select.md) - [Document components](https://govform.com/resources/documentation/article/23-16-component-document): Use a document component when a person needs to compose a formatted document within a service, rather than answer a short text question. It provides an editor with… [Markdown](https://govform.com/resources/documentation/markdown/23-16-component-document.md) - [Signature components](https://govform.com/resources/documentation/article/23-17-component-signature): Use a signature component when a person must make an explicit declaration and provide a typed name, a drawn signature, or both. A signature component records a… [Markdown](https://govform.com/resources/documentation/markdown/23-17-component-signature.md) - [PDF review components](https://govform.com/resources/documentation/article/23-18-component-pdf-review): Use a PDF review component when a person needs to inspect a templated PDF before the service generates or submits the final document. It works with a configured… [Markdown](https://govform.com/resources/documentation/markdown/23-18-component-pdf-review.md) - [Journey select components](https://govform.com/resources/documentation/article/23-19-component-journey-select): Use a journey select component to display existing journeys as cards or a table, allowing a signed-in person to find and open an appropriate one. It is useful for… [Markdown](https://govform.com/resources/documentation/markdown/23-19-component-journey-select.md) - [Media components](https://govform.com/resources/documentation/article/23-20-component-media): Use a media component to add an image, video, linked image card or approved video embed where it directly helps a person complete the task. Media is supporting… [Markdown](https://govform.com/resources/documentation/markdown/23-20-component-media.md) - [Filter components](https://govform.com/resources/documentation/article/23-21-component-filter): Use a filter component with a results table when people need to narrow or sort a set of returned records. The filter and results table must refer to the same… [Markdown](https://govform.com/resources/documentation/markdown/23-21-component-filter.md) - [Results table components](https://govform.com/resources/documentation/article/23-22-component-results-table): Use a results table to display records returned by an action or data source. It is suitable for lookups, search results, administrative lists and other structured… [Markdown](https://govform.com/resources/documentation/markdown/23-22-component-results-table.md) - [Results table column settings](https://govform.com/resources/documentation/article/23-23-results-table-column-settings): Each results-table column defines a header and the content shown for each result row. Use columns to make records easy to scan, not to expose every value returned by… [Markdown](https://govform.com/resources/documentation/markdown/23-23-results-table-column-settings.md) - [Data Grid special-row settings](https://govform.com/resources/documentation/article/23-24-data-grid-special-row-settings): Special rows add calculated or explanatory cells to a data-grid group. They are commonly used for totals or summaries and should remain clearly distinct from editable… [Markdown](https://govform.com/resources/documentation/markdown/23-24-data-grid-special-row-settings.md) - [Data Grid column-width settings](https://govform.com/resources/documentation/article/23-25-data-grid-column-width-settings): Column-width settings control the starting width of a specific Data Grid column. Use them only after confirming that the grid is the right interaction pattern and… [Markdown](https://govform.com/resources/documentation/markdown/23-25-data-grid-column-width-settings.md) - [Embedded forms: repeated multi-page entries](https://govform.com/resources/documentation/article/23-26-component-embedded-form): Collect repeated records through child services, configure entry limits and labels, and deploy dependent forms in the correct order. [Markdown](https://govform.com/resources/documentation/markdown/23-26-component-embedded-form.md) - [Bulk Data component and column settings](https://govform.com/resources/documentation/article/23-27-component-bulk-data): Validate a CSV or XLSX against a column schema, let respondents correct values, and send the confirmed dataset to integrations. [Markdown](https://govform.com/resources/documentation/markdown/23-27-component-bulk-data.md) - [Multiple-file upload settings](https://govform.com/resources/documentation/article/23-28-component-file-multiple): Collect up to 100 files with shared validation and processing, and understand the differences from a single-file upload. [Markdown](https://govform.com/resources/documentation/markdown/23-28-component-file-multiple.md) - [Cards and Selection cards: content, answers and destinations](https://govform.com/resources/documentation/article/23-29-component-cards): Choose content Cards or Selection cards, configure images and layout, and distinguish navigation from submitting an answer. [Markdown](https://govform.com/resources/documentation/markdown/23-29-component-cards.md) ## Selection Settings - [Topic index](https://govform.com/resources/documentation/category/selection-settings): All articles in this topic. - [Selection item settings](https://govform.com/resources/documentation/article/24-selection-item-settings): A selection item is one option within a choice component: a radio button, checkbox or select-list option. These settings control what the person sees and, just as… [Markdown](https://govform.com/resources/documentation/markdown/24-selection-item-settings.md) ## Action Settings - [Topic index](https://govform.com/resources/documentation/category/action-settings): All articles in this topic. - [Shared action settings](https://govform.com/resources/documentation/article/25-00-action-shared-settings): Actions carry out work at defined points in a service journey: looking up data, setting a value, sending a message, generating a document or moving a person… [Markdown](https://govform.com/resources/documentation/markdown/25-00-action-shared-settings.md) - [Feed lookup actions](https://govform.com/resources/documentation/article/25-01-action-feed-lookup): Use a feed lookup action to find rows in a data feed using information already available in the service. Typical uses include matching a reference number to a record,… [Markdown](https://govform.com/resources/documentation/markdown/25-01-action-feed-lookup.md) - [Assign actions](https://govform.com/resources/documentation/article/25-02-action-assign): Use an Assign action to calculate, copy or reshape a value for later use in the service. It is the clearest way to take an action result or Liquid expression and… [Markdown](https://govform.com/resources/documentation/markdown/25-02-action-assign.md) - [Delete actions](https://govform.com/resources/documentation/article/25-03-action-delete): Use a Delete action to remove previously collected values from the current journey. It is useful when an answer becomes irrelevant, when a person changes direction,… [Markdown](https://govform.com/resources/documentation/markdown/25-03-action-delete.md) - [Govform email actions](https://govform.com/resources/documentation/article/25-04-action-govforms-email): Use a Govform email action to send a configured template-based email from a service. It is suited to confirmations, updates and operational notifications where the… [Markdown](https://govform.com/resources/documentation/markdown/25-04-action-govforms-email.md) - [Template notification email actions](https://govform.com/resources/documentation/article/25-05-action-gov-notify-email): Use the template notification email action when your organisation has a configured notification provider and the email body is maintained as an approved provider… [Markdown](https://govform.com/resources/documentation/markdown/25-05-action-gov-notify-email.md) - [Template notification SMS actions](https://govform.com/resources/documentation/article/25-06-action-gov-notify-sms): Use the template notification SMS action to send a concise, provider-managed text message using information from the service. It is best for short confirmations,… [Markdown](https://govform.com/resources/documentation/markdown/25-06-action-gov-notify-sms.md) - [SES email actions](https://govform.com/resources/documentation/article/25-07-action-ses-email): Use an SES email action when you need to author the subject and body directly in Builder, using a verified sender domain configured for the library. It supports… [Markdown](https://govform.com/resources/documentation/markdown/25-07-action-ses-email.md) - [API actions](https://govform.com/resources/documentation/article/25-08-action-api): Use an API action to send a request to an external web service and use its response in the service journey. It can retrieve information, create or update a record, or… [Markdown](https://govform.com/resources/documentation/markdown/25-08-action-api.md) - [Upload files actions](https://govform.com/resources/documentation/article/25-09-action-site-upload): Stream evidence and bulk returns to the file store your organisation uses. Choose Page actions → Upload files (previously Site upload/SharePoint upload) to send… [Markdown](https://govform.com/resources/documentation/markdown/25-09-action-site-upload.md) - [List add actions](https://govform.com/resources/documentation/article/25-10-action-list-add): Use a list add action to create a new item in a configured SharePoint list, or to add-or-update an item when a matching record already exists. It is suitable for… [Markdown](https://govform.com/resources/documentation/markdown/25-10-action-list-add.md) - [List lookup actions](https://govform.com/resources/documentation/article/25-11-action-list-lookup): Use a list lookup action to retrieve one or more items from a configured SharePoint list. It can support a search page, find an existing item before an add-or-update… [Markdown](https://govform.com/resources/documentation/markdown/25-11-action-list-lookup.md) - [PDF actions](https://govform.com/resources/documentation/article/25-12-action-pdf): Use a PDF action to generate a portable document from the service’s review content. It is useful when a person, reviewer or downstream process needs a fixed version… [Markdown](https://govform.com/resources/documentation/markdown/25-12-action-pdf.md) - [Templated PDF actions](https://govform.com/resources/documentation/article/25-13-action-templated-pdf): Use a templated PDF action when a service must fill an existing PDF layout: for example, a regulated form, a partner document or a carefully designed printable… [Markdown](https://govform.com/resources/documentation/markdown/25-13-action-templated-pdf.md) - [HTML actions](https://govform.com/resources/documentation/article/25-14-action-html): Use an HTML action to generate an HTML representation of the service’s review content for a later action or integration. It is useful where a downstream system needs… [Markdown](https://govform.com/resources/documentation/markdown/25-14-action-html.md) - [Redirect actions](https://govform.com/resources/documentation/article/25-15-action-redirect): Use a Redirect action to send a person to another page, reload the current page, move them back one page, or direct them to an external URL. Redirects are powerful… [Markdown](https://govform.com/resources/documentation/markdown/25-15-action-redirect.md) - [Review actions](https://govform.com/resources/documentation/article/25-16-action-review): Use a Review action to pause a service for one or more reviewers to accept, return or cancel it. It creates a deliberate approval step: reviewers receive an… [Markdown](https://govform.com/resources/documentation/markdown/25-16-action-review.md) - [Add to cart actions](https://govform.com/resources/documentation/article/25-17-action-add-to-cart): Use an Add to cart action to store one or more related items in a named cart while a person completes a service. It can support a basket-style journey, a collection… [Markdown](https://govform.com/resources/documentation/markdown/25-17-action-add-to-cart.md) - [Remove from cart actions](https://govform.com/resources/documentation/article/25-18-action-remove-from-cart): Use a Remove from cart action to remove one or more items from a named cart, or to clear the entire cart. It is essential when a person changes a previous selection… [Markdown](https://govform.com/resources/documentation/markdown/25-18-action-remove-from-cart.md) - [Fetch form actions](https://govform.com/resources/documentation/article/25-19-action-fetch-form): Use a Fetch form action to retrieve a submission from the same organisation for use in the current service. It can retrieve a specific submission, the latest… [Markdown](https://govform.com/resources/documentation/markdown/25-19-action-fetch-form.md) - [Set form status actions](https://govform.com/resources/documentation/article/25-20-action-set-form-status): Use a Set form status action to reopen or close a specific submission in the same organisation. Reopening makes the target submission editable and incomplete; closing… [Markdown](https://govform.com/resources/documentation/markdown/25-20-action-set-form-status.md) - [Authorization actions](https://govform.com/resources/documentation/article/25-21-action-authorization): Use an Authorization action to decide whether a signed-in person may access a service, and to derive the group or permissions that the journey can use. It works with… [Markdown](https://govform.com/resources/documentation/markdown/25-21-action-authorization.md) - [Execute other action actions](https://govform.com/resources/documentation/article/25-22-action-execute): Use an Execute other action action to run another configured action at a different point in the service journey. It is useful when the same focused operation is… [Markdown](https://govform.com/resources/documentation/markdown/25-22-action-execute.md) - [Connector actions: presets, custom requests and testing](https://govform.com/resources/documentation/article/25-23-action-connector): Configure a Connector action, pin its definition, bind connection inputs and understand real versus simulated execution. [Markdown](https://govform.com/resources/documentation/markdown/25-23-action-connector.md) - [Summarise with AI action settings](https://govform.com/resources/documentation/article/25-24-action-ai-summarise): Configure text and image inputs, summary format and length, real Test AI calls, failures and account usage. [Markdown](https://govform.com/resources/documentation/markdown/25-24-action-ai-summarise.md) - [Categorise with AI action settings](https://govform.com/resources/documentation/article/25-25-action-ai-categorise): Define stable categories, process text and images, handle the successful no-match result, and save the selected category. [Markdown](https://govform.com/resources/documentation/markdown/25-25-action-ai-categorise.md) - [Save action results into calculated fields](https://govform.com/resources/documentation/article/25-26-save-action-results): Persist selected outputs from submission actions, choose result paths or Liquid, and control applicant and reviewer visibility independently. [Markdown](https://govform.com/resources/documentation/markdown/25-26-save-action-results.md) - [Automap SharePoint list columns and review the saved mappings](https://govform.com/resources/documentation/article/25-27-sharepoint-automap): Create or update QA SharePoint columns, understand immediate side effects, and prepare separate Production mappings safely. [Markdown](https://govform.com/resources/documentation/markdown/25-27-sharepoint-automap.md) ## Condition Settings - [Topic index](https://govform.com/resources/documentation/category/condition-settings): All articles in this topic. - [Condition settings](https://govform.com/resources/documentation/article/26-condition-settings): Conditions are reusable yes-or-no decisions. They can control whether a page or component is shown, whether validation applies, or whether an action runs. The… [Markdown](https://govform.com/resources/documentation/markdown/26-condition-settings.md) ## Data & platform reference - [Topic index](https://govform.com/resources/documentation/category/reference): All articles in this topic. - [Feed settings](https://govform.com/resources/documentation/article/27-feed-settings): A library data feed turns an Excel spreadsheet into tabular data that services can search with Validate with data feed and Data feed lookup actions. Each named feed… [Markdown](https://govform.com/resources/documentation/markdown/27-feed-settings.md) - [SharePoint site link settings](https://govform.com/resources/documentation/article/28-sharepoint-site-link-settings): A SharePoint site link is a reusable library connection for file-upload actions and data feeds. It has one friendly name and separate QA and Production identity, site… [Markdown](https://govform.com/resources/documentation/markdown/28-sharepoint-site-link-settings.md) - [Library user settings](https://govform.com/resources/documentation/article/29-govforms-user-settings): User management controls who can enter a library, design or comment on services, test in QA, view analytics, work with live data, deploy and administer the library.… [Markdown](https://govform.com/resources/documentation/markdown/29-govforms-user-settings.md) - [API key settings](https://govform.com/resources/documentation/article/30-govforms-api-key-settings): API keys provide programmatic access to approved Builder or service APIs. Create a key only for a defined integration, scope it to the smallest set of endpoints and… [Markdown](https://govform.com/resources/documentation/markdown/30-govforms-api-key-settings.md) - [Operators, triggers and coded values](https://govform.com/resources/documentation/article/31-operators-triggers-and-coded-values): This reference helps you choose the right comparison operator and action trigger in Builder. Use the visible Builder labels where possible; the coded values are… [Markdown](https://govform.com/resources/documentation/markdown/31-operators-triggers-and-coded-values.md) - [Glossary and troubleshooting](https://govform.com/resources/documentation/article/32-glossary-and-troubleshooting): Use this guide to orient yourself in Builder terminology and make a first, structured check when a service does not behave as expected. For configuration changes,… [Markdown](https://govform.com/resources/documentation/markdown/32-glossary-and-troubleshooting.md) - [Accounts, usage, billing and service payments](https://govform.com/resources/documentation/article/35-accounts-usage-and-billing): Understand accounts versus libraries, trial publishing, pooled allowances, AI processing and the difference between subscription billing and applicant payments. [Markdown](https://govform.com/resources/documentation/markdown/35-accounts-usage-and-billing.md) - [Analytics, Audit log and User data view](https://govform.com/resources/documentation/article/36-analytics-audit-and-submission-data): Choose performance metrics or individual journey evidence, inspect failures safely and understand access, delay and retention limits. [Markdown](https://govform.com/resources/documentation/markdown/36-analytics-audit-and-submission-data.md) ## AI capabilities - [Topic index](https://govform.com/resources/documentation/category/ai-capabilities): All articles in this topic. - [AI capabilities overview](https://govform.com/resources/documentation/article/ai-capabilities-overview): Govform uses AI to help teams create, understand and maintain digital services. Darcy works alongside you in the Builder; focused AI tools help with PDF mapping and… [Markdown](https://govform.com/resources/documentation/markdown/ai-capabilities-overview.md) - [Darcy AI assistance](https://govform.com/resources/documentation/article/darcy-ai-assistance): Darcy is the AI assistant in the Builder. Use it to understand Govform, discuss the service you are working on, improve its content and configuration, or investigate… [Markdown](https://govform.com/resources/documentation/markdown/darcy-ai-assistance.md) - [Darcy AI form build](https://govform.com/resources/documentation/article/darcy-ai-form-build): Darcy can turn a description, existing form or requirements pack into a draft digital service. It creates the service structure in the Builder so you can inspect,… [Markdown](https://govform.com/resources/documentation/markdown/darcy-ai-form-build.md) - [AI auto-mapping and field matching](https://govform.com/resources/documentation/article/ai-automapping): AI mapping tools reduce the manual work of connecting service answers to a PDF template. Use automatic mapping to suggest answer positions across a document, or ask… [Markdown](https://govform.com/resources/documentation/markdown/ai-automapping.md) - [Create library styling from a website](https://govform.com/resources/documentation/article/ai-library-styling): Use an organisation website to create a starting point for your library's visual style. Govform's AI-assisted import examines the site's branding and translates it… [Markdown](https://govform.com/resources/documentation/markdown/ai-library-styling.md) - [Explain differences between service versions](https://govform.com/resources/documentation/article/darcy-ai-version-comparison): Ask Darcy to explain the meaningful changes between saved service versions. This turns Builder's change detail into a readable account of what changed in the journey… [Markdown](https://govform.com/resources/documentation/markdown/darcy-ai-version-comparison.md) - [Connect AI clients with Govform MCP](https://govform.com/resources/documentation/article/ai-mcp-integrations): Govform MCP lets a connected AI client inspect and manage the platform through structured, permission-aware tools. Use it when you want to work from an external… [Markdown](https://govform.com/resources/documentation/markdown/ai-mcp-integrations.md) - [AI classification](https://govform.com/resources/documentation/article/ai-classification): Categorise with AI processes text, uploaded images or both into one of the categories defined for your service. Use it to suggest a report type, priority or handling… [Markdown](https://govform.com/resources/documentation/markdown/ai-classification.md) - [AI summarisation](https://govform.com/resources/documentation/article/ai-summarisation): Summarise with AI turns selected text, images or both into a paragraph or bullet summary. Configure it as a page action, then display its result, save it for a review… [Markdown](https://govform.com/resources/documentation/markdown/ai-summarisation.md) ## Govform API & MCP - [Topic index](https://govform.com/resources/documentation/category/govforms-api): All articles in this topic. - [Govform API](https://govform.com/resources/documentation/article/33-govforms-api): Start here for service discovery, API hosts, authentication, units and limits. [Markdown](https://govform.com/resources/documentation/markdown/33-govforms-api.md) - [Govform API endpoint index](https://govform.com/resources/documentation/article/33-10-api-endpoint-reference): Find customer API endpoints, hosts, permissions and the detailed request and response guides. [Markdown](https://govform.com/resources/documentation/markdown/33-10-api-endpoint-reference.md) - [List services, metadata and form schemas](https://govform.com/resources/documentation/article/33-09-api-list-services-and-form-schemas): Discover Service IDs and metadata, read field schemas and definitions, and distinguish deployment history from live status. [Markdown](https://govform.com/resources/documentation/markdown/33-09-api-list-services-and-form-schemas.md) - [Fetch submitted form data](https://govform.com/resources/documentation/article/33-01-api-fetch-submitted-form-data): Retrieve submissions in JSON or CSV, with filters and pagination. [Markdown](https://govform.com/resources/documentation/markdown/33-01-api-fetch-submitted-form-data.md) - [Fetch analytics events](https://govform.com/resources/documentation/article/33-02-api-fetch-analytics-events): Retrieve page views, completion and other raw analytics events. [Markdown](https://govform.com/resources/documentation/markdown/33-02-api-fetch-analytics-events.md) - [Fetch journey analytics records](https://govform.com/resources/documentation/article/33-03-api-fetch-journey-analytics): Retrieve analytics for individual journeys, including incomplete journeys. [Markdown](https://govform.com/resources/documentation/markdown/33-03-api-fetch-journey-analytics.md) - [Trigger service deployment](https://govform.com/resources/documentation/article/33-04-api-trigger-service-deployment): Deploy a service version through the API. [Markdown](https://govform.com/resources/documentation/markdown/33-04-api-trigger-service-deployment.md) - [Get deployed service version](https://govform.com/resources/documentation/article/33-05-api-get-deployed-service-version): Check the service version deployed to an environment. [Markdown](https://govform.com/resources/documentation/markdown/33-05-api-get-deployed-service-version.md) - [Delete submitted form data](https://govform.com/resources/documentation/article/33-06-api-delete-submitted-form-data): Delete submitted data through the API. [Markdown](https://govform.com/resources/documentation/markdown/33-06-api-delete-submitted-form-data.md) - [List and download uploaded files and signatures](https://govform.com/resources/documentation/article/33-07-api-list-download-uploaded-files): List and download files and signatures from submissions. [Markdown](https://govform.com/resources/documentation/markdown/33-07-api-list-download-uploaded-files.md) - [Set submitted form status](https://govform.com/resources/documentation/article/33-08-api-set-submitted-form-status): Update the status of a submitted form. [Markdown](https://govform.com/resources/documentation/markdown/33-08-api-set-submitted-form-status.md) - [Collection programme API](https://govform.com/resources/documentation/article/33-13-api-response-hub): Use the Collection programme API to coordinate expected, time-bounded Collections, manage respondent assignments and work with submitted responses and reviews. [Markdown](https://govform.com/resources/documentation/markdown/33-13-api-response-hub.md) - [Govform MCP capabilities](https://govform.com/resources/documentation/article/33-14-mcp-capabilities): MCP API units: For Cloud accounts, each tools/call is charged once by the operation it runs. Government Cloud accounts and libraries without an assigned account are… [Markdown](https://govform.com/resources/documentation/markdown/33-14-mcp-capabilities.md) - [Bulk Data files and submitted revisions](https://govform.com/resources/documentation/article/33-14-api-bulk-data-files): A Bulk Data answer is compact metadata, not an array of rows or file contents. The validated CSV includes the respondent's corrections. Their first submitted CSV is… [Markdown](https://govform.com/resources/documentation/markdown/33-14-api-bulk-data-files.md) - [Create, update and delete services through the API](https://govform.com/resources/documentation/article/33-11-api-service-design-and-deployment): Create services, save full definitions under a lock, delete undeployed services and prepare deployments. [Markdown](https://govform.com/resources/documentation/markdown/33-11-api-service-design-and-deployment.md) - [Read, update and deploy User portal settings](https://govform.com/resources/documentation/article/33-12-api-user-portal): Read and update portal settings with revision checks, then confirm separate environment deployment. [Markdown](https://govform.com/resources/documentation/markdown/33-12-api-user-portal.md) - [Discover and run Darcy REST tools](https://govform.com/resources/documentation/article/33-15-api-darcy-tools): Discover the permitted Darcy tool catalogue and invoke its advertised REST operations. [Markdown](https://govform.com/resources/documentation/markdown/33-15-api-darcy-tools.md) - [Test journeys through MCP and the API](https://govform.com/resources/documentation/article/33-16-api-journey-tests): Describe inputs and run disposable saved-service journeys with assertions through MCP or REST. [Markdown](https://govform.com/resources/documentation/markdown/33-16-api-journey-tests.md) ## Liquid Templates - [Topic index](https://govform.com/resources/documentation/category/liquid-templates): All articles in this topic. - [Write Liquid templates](https://govform.com/resources/documentation/article/11-write-liquid-templates): Liquid lets a Govform service read journey data and turn it into the value required by a setting. That value is not always page content: the same language can decide… [Markdown](https://govform.com/resources/documentation/markdown/11-write-liquid-templates.md) - [Arrays and collections](https://govform.com/resources/documentation/article/34-01-liquid-built-in-filters-a-m): Use these filters to create, combine, search, group and reshape collections. In repeating groups, work with the arrays stored under each inner field ID; the group… [Markdown](https://govform.com/resources/documentation/markdown/34-01-liquid-built-in-filters-a-m.md) - [Text and formatting](https://govform.com/resources/documentation/article/34-02-liquid-built-in-filters-n-z): Use these filters to prepare human-readable text and to escape values for HTML or XML. Choose the escaping filter for the output type: HTML, XML, JSON and URL output… [Markdown](https://govform.com/resources/documentation/markdown/34-02-liquid-built-in-filters-n-z.md) - [Data, objects and encoding](https://govform.com/resources/documentation/article/34-03-liquid-data-objects-and-encoding-filters): Use these filters to serialize and parse data, inspect values, read variables and prepare safe payloads. Treat action responses and incoming data as untrusted, and… [Markdown](https://govform.com/resources/documentation/markdown/34-03-liquid-data-objects-and-encoding-filters.md) - [Dates, times and numbers](https://govform.com/resources/documentation/article/34-04-liquid-dates-times-and-number-filters): Use these filters for arithmetic, dates, time zones and numeric presentation. Test boundary cases around midnight, daylight-saving changes, month ends, blanks and… [Markdown](https://govform.com/resources/documentation/markdown/34-04-liquid-dates-times-and-number-filters.md) - [Links and navigation](https://govform.com/resources/documentation/article/34-05-liquid-links-and-navigation-filters): Use these filters to encode URL values and create links that respect the current service and journey context. Prefer the accessible Govform variants where available,… [Markdown](https://govform.com/resources/documentation/markdown/34-05-liquid-links-and-navigation-filters.md) - [Forms, fields and service](https://govform.com/resources/documentation/article/34-06-liquid-forms-fields-and-service-filters): Use these filters when a template needs field or form output, component visibility information or the current repeating-row context. Pass inner field IDs—not an outer… [Markdown](https://govform.com/resources/documentation/markdown/34-06-liquid-forms-fields-and-service-filters.md) - [Dates, time zones, currencies and API timestamps](https://govform.com/resources/documentation/article/34-07-liquid-regional-dates-currencies): Format dates and money with library defaults, distinguish calendar dates from instants, and send explicit UTC or epoch values to APIs. [Markdown](https://govform.com/resources/documentation/markdown/34-07-liquid-regional-dates-currencies.md) ## About Govform - [Topic index](https://govform.com/resources/documentation/category/help-centre-general): All articles in this topic. - [What is Govform?](https://govform.com/resources/documentation/article/help-centre-what-is-govforms): Govform is a powerful digital service builder that brings the whole journey together: clear questions, smart decisions, secure evidence, connected systems and approvals. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-what-is-govforms.md) - [Who is Govform for?](https://govform.com/resources/documentation/article/help-centre-who-is-govforms-for): Govform is an excellent fit for teams that need to deliver secure, accessible digital services quickly—and keep control as their requirements grow. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-who-is-govforms-for.md) - [Do I need technical skills to use Govform?](https://govform.com/resources/documentation/article/help-centre-do-i-need-technical-skills-to-use-govforms): Absolutely—you can build compelling digital services in Govform without writing code. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-do-i-need-technical-skills-to-use-govforms.md) - [How long does it take to go live?](https://govform.com/resources/documentation/article/help-centre-how-long-does-it-take-to-go-live): Govform helps you move quickly from an idea to a live digital service, with building, testing and publishing in one platform. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-how-long-does-it-take-to-go-live.md) ## Platform & features - [Topic index](https://govform.com/resources/documentation/category/help-centre-platform-features): All articles in this topic. - [Can I host my service on a custom domain?](https://govform.com/resources/documentation/article/help-centre-can-i-host-my-service-on-a-custom-domain): Yes, absolutely. Govform can publish your service on your own domain, giving users a familiar address and an experience that belongs to your organisation. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-i-host-my-service-on-a-custom-domain.md) - [Does Govform support file uploads?](https://govform.com/resources/documentation/article/help-centre-does-govforms-support-file-uploads): Yes, absolutely. Govform supports large uploads, multiple files and streaming bulk-data processing, with your choice of storage, antivirus scanning, document… [Markdown](https://govform.com/resources/documentation/markdown/help-centre-does-govforms-support-file-uploads.md) - [Can I include video or media content?](https://govform.com/resources/documentation/article/help-centre-can-i-include-video-or-media-content): Yes, absolutely. Govform supports images, uploaded video, YouTube embeds and linked image cards, so you can explain your service in the format that works best. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-i-include-video-or-media-content.md) - [Does Govform include analytics or reporting tools?](https://govform.com/resources/documentation/article/help-centre-does-govforms-include-analytics-or-reporting-tools): Yes, absolutely. Govform includes built-in service analytics, interactive charts, submission reporting and audit tools to help you improve both the user journey and… [Markdown](https://govform.com/resources/documentation/markdown/help-centre-does-govforms-include-analytics-or-reporting-tools.md) ## AI & Darcy - [Topic index](https://govform.com/resources/documentation/category/help-centre-ai): All articles in this topic. - [What can Darcy AI help me do?](https://govform.com/resources/documentation/article/help-centre-what-can-darcy-ai-help-me-do): Darcy is your AI assistant in the Builder, helping you move from an idea to a clearer, better configured digital service. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-what-can-darcy-ai-help-me-do.md) - [Can AI build a service from an existing form or brief?](https://govform.com/resources/documentation/article/help-centre-can-ai-build-a-service-from-documents): Yes. Darcy can turn a written brief or existing documents into a draft digital service that you can inspect, refine and test in the Builder. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-ai-build-a-service-from-documents.md) - [Can AI help map service answers onto a PDF?](https://govform.com/resources/documentation/article/help-centre-can-ai-map-answers-to-a-pdf): Yes. Govform can suggest where service answers belong on a PDF template, and Darcy can help identify the right field for an individual answer box. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-ai-map-answers-to-a-pdf.md) - [Can AI match our services to our website branding?](https://govform.com/resources/documentation/article/help-centre-can-ai-match-our-website-branding): Yes. Govform can use your organisation's website to create a starting point for shared library styling, helping your services feel familiar to their users. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-ai-match-our-website-branding.md) - [Can Darcy explain what changed between service versions?](https://govform.com/resources/documentation/article/help-centre-can-darcy-explain-version-differences): Yes. Darcy can turn saved service-version differences into a readable explanation of what changed and what your team should review before release. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-darcy-explain-version-differences.md) - [Do I control what Darcy can change and access?](https://govform.com/resources/documentation/article/help-centre-do-i-control-what-darcy-can-change): Yes. You choose how Darcy makes changes, and your existing Govform role remains the limit on what it can do. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-do-i-control-what-darcy-can-change.md) - [Can I connect an external AI assistant to Govform?](https://govform.com/resources/documentation/article/help-centre-can-i-connect-an-external-ai-assistant): Yes. Govform MCP lets a compatible AI client work with the platform through structured tools and explicit access choices. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-i-connect-an-external-ai-assistant.md) - [Can AI classify and summarise end-user answers?](https://govform.com/resources/documentation/article/help-centre-will-ai-classify-and-summarise-user-answers): Yes. Configurable AI classification and summarisation can process information within end-user journeys, with the service builder choosing the source, purpose and output. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-will-ai-classify-and-summarise-user-answers.md) ## Security & assurance - [Topic index](https://govform.com/resources/documentation/category/help-centre-security-compliance): All articles in this topic. - [How is data stored and protected?](https://govform.com/resources/documentation/article/help-centre-how-is-data-stored-and-protected): Govform protects service data with encryption, UK hosting, scoped access controls and configurable retention—giving your team practical control over sensitive… [Markdown](https://govform.com/resources/documentation/markdown/help-centre-how-is-data-stored-and-protected.md) - [Is Govform suitable for Whitehall departments or regulated sectors?](https://govform.com/resources/documentation/article/help-centre-is-govforms-suitable-for-whitehall-departments-or-regulated-sectors): Absolutely. Govform brings the service design, security and operational controls that Whitehall departments and regulated organisations need to deliver complex… [Markdown](https://govform.com/resources/documentation/markdown/help-centre-is-govforms-suitable-for-whitehall-departments-or-regulated-sectors.md) - [Does Govform meet government data standards?](https://govform.com/resources/documentation/article/help-centre-does-govforms-meet-government-data-standards): Yes. Govform provides a strong foundation for government service and data requirements, with structured data, configurable controls and tools that support accessible… [Markdown](https://govform.com/resources/documentation/markdown/help-centre-does-govforms-meet-government-data-standards.md) - [How is security managed?](https://govform.com/resources/documentation/article/help-centre-how-is-security-managed): Govform combines a certified information security management system with practical platform controls, security testing and clear operational processes. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-how-is-security-managed.md) ## Services & use cases - [Topic index](https://govform.com/resources/documentation/category/help-centre-use-cases): All articles in this topic. - [What types of services can be built with Govform?](https://govform.com/resources/documentation/article/help-centre-what-types-of-services-can-be-built-with-govforms): Govform can power a wide range of digital services, from a simple request to a substantial application, approval workflow or connected data-management journey. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-what-types-of-services-can-be-built-with-govforms.md) - [Can I use Govform for internal services?](https://govform.com/resources/documentation/article/help-centre-can-i-use-govforms-for-internal-services): Yes, absolutely. Govform is a strong fit for internal requests, approvals and reporting, with organisational sign-in and workflows that connect people to the next step. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-i-use-govforms-for-internal-services.md) - [How does Govform extend to private sector use cases?](https://govform.com/resources/documentation/article/help-centre-how-does-govforms-extend-to-private-sector-use-cases): Govform brings the same powerful service-building capabilities to businesses: secure information collection, guided journeys, approvals and connected operations. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-how-does-govforms-extend-to-private-sector-use-cases.md) ## Architecture & integrations - [Topic index](https://govform.com/resources/documentation/category/help-centre-architecture-integration): All articles in this topic. - [What authentication methods does Govform support?](https://govform.com/resources/documentation/article/help-centre-what-authentication-methods-does-govforms-support): Govform gives you flexible access options, from an open public service to passwordless sign-in, organisational single sign-on and Cognito with multifactor authentication. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-what-authentication-methods-does-govforms-support.md) - [Can Govform integrate with non-Microsoft systems?](https://govform.com/resources/documentation/article/help-centre-can-govforms-integrate-with-non-microsoft-systems): Yes, absolutely. Govform connects to non-Microsoft systems through configurable HTTP APIs, with native options for messaging and major cloud file stores. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-govforms-integrate-with-non-microsoft-systems.md) - [What API integration capabilities are available?](https://govform.com/resources/documentation/article/help-centre-what-api-integration-capabilities-are-available): Govform gives you a flexible HTTP client for connected journeys, plus platform APIs for discovering services, reading definitions and working with submissions, files,… [Markdown](https://govform.com/resources/documentation/markdown/help-centre-what-api-integration-capabilities-are-available.md) - [How does environment promotion work?](https://govform.com/resources/documentation/article/help-centre-how-does-environment-promotion-work): Govform gives you a clear, controlled route from an instantly updated prototype to a tested QA service and a published Production version. [Markdown](https://govform.com/resources/documentation/markdown/help-centre-how-does-environment-promotion-work.md) - [Can Govform integrate with existing systems like SharePoint or Dataverse?](https://govform.com/resources/documentation/article/help-centre-can-govforms-integrate-with-existing-systems-like-sharepoint-or-dataverse): Yes, absolutely. Govform connects your digital services to SharePoint, Dataverse and other existing systems, so information can move straight into the tools your team… [Markdown](https://govform.com/resources/documentation/markdown/help-centre-can-govforms-integrate-with-existing-systems-like-sharepoint-or-dataverse.md) ## Service standards & background - [Topic index](https://govform.com/resources/documentation/category/general): All articles in this topic. - [Digital Service Standard for Wales](https://govform.com/resources/documentation/article/digital-service-standard-for-wales): The Digital Service Standard for Wales describes principles to help public sector organisations provide better services. The standard is grouped into three themes:… [Markdown](https://govform.com/resources/documentation/markdown/digital-service-standard-for-wales.md) - [Digital Scotland Service Standard](https://govform.com/resources/documentation/article/digital-scotland-service-standard): Scottish public sector services need to be accessible, inclusive, secure and designed around the people who use them. Teams are expected to create services that are… [Markdown](https://govform.com/resources/documentation/markdown/digital-scotland-service-standard.md) - [GOV.UK Service Standard](https://govform.com/resources/documentation/article/gov-uk-service-standard): The GOV.UK Service Standard helps teams create and run public services that are simple, accessible, secure and focused on user needs. It is used by UK central… [Markdown](https://govform.com/resources/documentation/markdown/gov-uk-service-standard.md) - [About Us](https://govform.com/resources/documentation/article/about-us): Govform aims to accelerate digital delivery for organisations affordably and sustainably by providing a platform for designing, building, and running digital services… [Markdown](https://govform.com/resources/documentation/markdown/about-us.md) ## Comparisons - [Topic index](https://govform.com/resources/documentation/category/comparisons): All articles in this topic. - [Choosing a digital service platform](https://govform.com/resources/documentation/article/choosing-a-digital-service-platform): Compare digital service platforms for business and public-sector use across the UK, EU, Canada and US. Start with your service, then assess the journey, staff work,… [Markdown](https://govform.com/resources/documentation/markdown/choosing-a-digital-service-platform.md) - [Govform vs. LocalGov Drupal and LocalGov Forms](https://govform.com/resources/documentation/article/govforms-vs-localgov-drupal): Using LocalGov Drupal? Compare LocalGov Forms with Govform for council transactions, including initial build, ongoing maintenance, workflows and analytics. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-localgov-drupal.md) - [Govform vs. Google Forms](https://govform.com/resources/documentation/article/govforms-vs-google-forms): Compare quick questionnaires in Google Workspace with complete services, assisted responses and operational handling in Govform. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-google-forms.md) - [Govform vs. GOV.UK Forms](https://govform.com/resources/documentation/article/govforms-vs-gov-uk-forms): Compare the free central-government forms service with Govform's broader journeys, assisted digital and response operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-gov-uk-forms.md) - [Govform vs. Cognito Forms](https://govform.com/resources/documentation/article/govforms-vs-cognito-forms): Compare two capable form and workflow platforms across AI, payments, assisted digital and recurring data collection. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-cognito-forms.md) - [Govform vs. Microsoft Forms](https://govform.com/resources/documentation/article/govforms-vs-microsoft-forms): Compare Microsoft 365 surveys and quizzes with Govform services that connect to Microsoft systems and support operational work. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-microsoft-forms.md) - [Govform vs. Microsoft Power Pages](https://govform.com/resources/documentation/article/govforms-vs-power-pages): Compare Dataverse-centred business portals with Govform's service journeys, response operations and guided back-end connections. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-power-pages.md) - [Govform vs. Granicus](https://govform.com/resources/documentation/article/govforms-vs-granicus): Compare Govform with Granicus govService and Forms & Workflow (OpenForms), including assisted services, operations and integrations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-granicus.md) - [Govform vs. Civica Digital360](https://govform.com/resources/documentation/article/govforms-vs-civica): Compare Civica's portal, CRM and document-management approach with Govform journeys and Response Hub operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-civica.md) - [Govform vs. Jadu](https://govform.com/resources/documentation/article/govforms-vs-jadu): Compare Jadu Central forms and Jadu Connect case workflows with Govform's service and response-management approach. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-jadu.md) - [Govform vs. GOSS Digital Platform](https://govform.com/resources/documentation/article/govforms-vs-goss): Compare GOSS forms, workflow, case management and Assisted Service with Govform's complete service lifecycle. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-goss.md) - [Govform vs. Netcall Liberty Create](https://govform.com/resources/documentation/article/govforms-vs-netcall): Compare Netcall's low-code application and case-management platform with Govform's service builder and response operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-netcall.md) - [Govform vs. Govstack](https://govform.com/resources/documentation/article/govforms-vs-govstack): Compare Govstack's municipal forms, CMS and citizen portal with Govform's public-sector and business services. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-govstack.md) - [Govform vs. GovOS Studio](https://govform.com/resources/documentation/article/govforms-vs-govos): Compare GovOS Studio's government forms and document workflows with Govform services, assistance and structured returns. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-govos.md) - [Govform vs. OpenGov Permitting & Licensing](https://govform.com/resources/documentation/article/govforms-vs-opengov): Compare a specialist permitting and licensing system with Govform's broader service journeys and operational response handling. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-opengov.md) - [Govform vs. Tyler Technologies](https://govform.com/resources/documentation/article/govforms-vs-tyler-technologies): Compare Tyler Enterprise Permitting & Licensing and Civic Access with Govform as a broader digital-service front end. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-tyler-technologies.md) - [Govform vs. Cloudpermit](https://govform.com/resources/documentation/article/govforms-vs-cloudpermit): Compare Cloudpermit's community-development workflows with Govform's adaptable service and response-management platform. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-cloudpermit.md) - [Govform vs. Adobe Experience Manager Forms](https://govform.com/resources/documentation/article/govforms-vs-adobe-experience-manager): Compare Adobe Experience Manager Forms' enterprise forms and document workflows with Govform journeys, Darcy and Response Hub. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-adobe-experience-manager.md) - [Govform vs. Salesforce](https://govform.com/resources/documentation/article/govforms-vs-salesforce): Compare Salesforce CRM and Public Sector Solutions with Govform as a service builder that can connect to Salesforce. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-salesforce.md) - [Govform vs. ServiceNow](https://govform.com/resources/documentation/article/govforms-vs-servicenow): Compare ServiceNow service/case workflows and Public Sector Digital Services with Govform journeys connected to your operational platform. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-servicenow.md) - [Govform vs. Nintex](https://govform.com/resources/documentation/article/govforms-vs-nintex): Compare Nintex's automation, forms and document platform with Govform services and response-management functions. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-nintex.md) - [Govform vs. Appian](https://govform.com/resources/documentation/article/govforms-vs-appian): Compare Appian's enterprise process and case applications with Govform's service journeys, assistance and response operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-appian.md) - [Govform vs. Laserfiche](https://govform.com/resources/documentation/article/govforms-vs-laserfiche): Compare Laserfiche document management and process automation with Govform's service journeys and retained response evidence. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-laserfiche.md) - [Govform vs. Jotform](https://govform.com/resources/documentation/article/govforms-vs-jotform): Compare Jotform's broad form and workflow tools with Govform's service journeys, assisted digital and governed returns. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-jotform.md) - [Govform vs. Typeform](https://govform.com/resources/documentation/article/govforms-vs-typeform): Compare Typeform's forms, AI and marketing automations with Govform's complete applications and response operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-typeform.md) - [Govform vs. Formstack](https://govform.com/resources/documentation/article/govforms-vs-formstack): Compare Formstack's Forms, Documents, Sign and Workflows suite with Govform services, assistance and response management. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-formstack.md) - [Govform vs. SmartSurvey](https://govform.com/resources/documentation/article/govforms-vs-smartsurvey): Compare SmartSurvey's survey design and analysis with Govform's transactional journeys and response operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-smartsurvey.md) - [Govform vs. SurveyMonkey](https://govform.com/resources/documentation/article/govforms-vs-surveymonkey): Compare SurveyMonkey's survey and AI-analysis tools with Govform's service journeys and operational response handling. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-surveymonkey.md) - [Govform vs. Qualtrics](https://govform.com/resources/documentation/article/govforms-vs-qualtrics): Compare Qualtrics' research and experience-management workflows with Govform's applications, assistance and structured returns. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-qualtrics.md) - [Govform vs. Zoho Forms](https://govform.com/resources/documentation/article/govforms-vs-zoho-forms): Compare Zoho Forms' business capture, payments and approvals with Govform's service and response-management functions. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-zoho-forms.md) - [Govform vs. 123FormBuilder](https://govform.com/resources/documentation/article/govforms-vs-123formbuilder): Compare 123FormBuilder's connected forms and Salesforce features with Govform services, assistance and structured returns. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-123formbuilder.md) - [Govform vs. FormAssembly](https://govform.com/resources/documentation/article/govforms-vs-formassembly): Compare FormAssembly's connected data intake and Salesforce workflows with Govform's service journeys, assistance and structured returns. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-formassembly.md) - [Govform vs. Microsoft Power Apps](https://govform.com/resources/documentation/article/govforms-vs-power-apps): Compare Power Apps business applications with Govform's employee, customer and public-facing service journeys. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-power-apps.md) - [Govform vs. formcycle](https://govform.com/resources/documentation/article/govforms-vs-formcycle): Compare formcycle's low-code forms and process management with Govform's service builder, assistance and response operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-formcycle.md) - [Govform vs. Drupal Webform](https://govform.com/resources/documentation/article/govforms-vs-drupal-webform): Compare Drupal Webform with Govform on initial build, ongoing maintenance, workflows, integrations and analytics. Assess the complete three-year service cost. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-drupal-webform.md) - [Govform vs. Form.io](https://govform.com/resources/documentation/article/govforms-vs-formio): Compare Form.io's API-first forms infrastructure with Govform's service builder and operational response workspaces. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-formio.md) - [Govform vs. LimeSurvey](https://govform.com/resources/documentation/article/govforms-vs-limesurvey): Compare LimeSurvey's open-source and hosted survey options with Govform's applications, assistance and response operations. [Markdown](https://govform.com/resources/documentation/markdown/govforms-vs-limesurvey.md) ## Compliance & policies - [Topic index](https://govform.com/resources/documentation/category/compliance): All articles in this topic. - [Privacy Policy](https://govform.com/resources/documentation/article/privacy-policy): How we use your data. [Markdown](https://govform.com/resources/documentation/markdown/privacy-policy.md) - [Cookie Policy](https://govform.com/resources/documentation/article/cookie-policy): Last updated: 28 October 2025 [Markdown](https://govform.com/resources/documentation/markdown/cookie-policy.md) - [Terms & Conditions](https://govform.com/resources/documentation/article/terms-conditions): Govform end user licence agreement [Markdown](https://govform.com/resources/documentation/markdown/terms-conditions.md) - [Wellbeing](https://govform.com/resources/documentation/article/wellbeing): We support the mental and physical health and wellbeing of people employed by us and in the Govform supply chain and eco-system in a variety of ways to inspire and… [Markdown](https://govform.com/resources/documentation/markdown/wellbeing.md) - [Equal Opportunity](https://govform.com/resources/documentation/article/equal-opportunity): Govform is helping reduce the disability employment gap by increasing the representation of disabled people in its workforce and supply chain eco-system. Govform… [Markdown](https://govform.com/resources/documentation/markdown/equal-opportunity.md) - [Tackling Economic Inequality](https://govform.com/resources/documentation/article/tackling-economic-inequality): Govform, through its innovative cloud software, is creating new opportunities for growth in the long tail of government niche services that struggle to justify… [Markdown](https://govform.com/resources/documentation/markdown/tackling-economic-inequality.md) - [Modern Slavery Statement](https://govform.com/resources/documentation/article/modern-slavery-statement): Govform is committed to preventing and addressing the issue of modern slavery in all of its operations and supply chain. We do not tolerate any form of modern… [Markdown](https://govform.com/resources/documentation/markdown/modern-slavery-statement.md) - [Covid-19 Recovery](https://govform.com/resources/documentation/article/covid-19-recovery): Govform is rising to the challenge of Covid-19 recovery by creating employment, re-training and other return-to-work opportunities in the high growth sectors of… [Markdown](https://govform.com/resources/documentation/markdown/covid-19-recovery.md) - [Fighting Climate Change](https://govform.com/resources/documentation/article/fighting-climate-change): Govform is committed to combating climate change through emissions reduction. The company's baseline carbon footprint from 23 May 2018 to 31 May 2022 totalled 1918 tCO2e. [Markdown](https://govform.com/resources/documentation/markdown/fighting-climate-change.md) ## Perspectives on AI - [Topic index](https://govform.com/resources/documentation/category/thought-leadership): All articles in this topic. - [The Next Phase: A Leadership Perspective on Safe AI Implementation](https://govform.com/resources/documentation/article/the-next-phase-a-leadership-perspective-on-safe-ai-implementation): Closing remarks from Mark Preston, Client Director at Govform, delivered at the launch of the Akal Budi Leadership Fellowship 2027. [Markdown](https://govform.com/resources/documentation/markdown/the-next-phase-a-leadership-perspective-on-safe-ai-implementation.md) - [Safe AI Adoption in UK Public Services: Guardrails, Governance and How Govform Helps](https://govform.com/resources/documentation/article/safe-ai-adoption-in-uk-public-services): Artificial intelligence is moving from experimentation into operational use across the UK public sector. Public bodies are under pressure to deliver services faster,… [Markdown](https://govform.com/resources/documentation/markdown/safe-ai-adoption-in-uk-public-services.md) ## Optional - [Full documentation in Markdown](https://govform.com/llms-full.txt): All public documentation articles in one file; individual article links above are smaller. - [XML sitemap](https://govform.com/sitemap.xml): Complete canonical page inventory, including templates, security topics and customer stories. - [Crawl policy](https://govform.com/robots.txt): Public crawler access rules.