Integrations

Connect your services to the tools you use.

Keep information moving between Govform and your existing CRM, document stores and business systems. Use connectors, secure APIs and data feeds to build the connections your service needs.

Reduce rekeying and keep your teams working in the systems they know.

Flexible integration

Choose the right way to connect

Use a ready-made connector, build a tailored connection or exchange data through files. Choose the approach that fits your systems.

For supported platforms

Connectors

Connect your services to popular platforms with guided setup, ready-made actions and flexible data mapping.

For tailored connections

APIs and webhooks

Look up existing information during a journey and send answers into your own systems through secure APIs and webhooks.

For shared data and reporting

Data feeds and exports

Use CSV, Excel and JSON to help people find the right answers, check information and share results with reporting tools.

Connect with the tools you useView all integrations
Microsoft SharePoint
Microsoft Power Automate
Salesforce
ServiceNow
AWS S3
Google Cloud Storage
Stripe
DocuSign
Featured integration

Put service data to work in SharePoint

Keep service answers, uploaded evidence and generated documents in the SharePoint sites and lists your teams already use. Connect the user journey to the information they need for the next step.

Control access

Connect to the SharePoint sites your service needs, with protected credentials and access restricted to specific sites where required.

Keep lists up to date

Turn service answers into SharePoint List items automatically, with information mapped to the columns your teams use.

Keep evidence organised

Send uploaded evidence and generated PDFs to your chosen folders, with naming rules that make documents easier to find.

Test before you go live

Use separate test and live connections so you can check changes safely before they reach your production systems.

File storage

Keep evidence where your organisation needs it

Collect evidence and bulk returns through your service, then keep them in the right place for review, reporting and further work.

Govform-managed storage

Keep files with Govform, with configurable antivirus scanning and controlled access for the people and systems that need them.

Your own file store

Keep evidence in your own SharePoint, S3, Google Cloud Storage or Azure Blob Storage, with scanning choices that fit your organisation's policies.

Put bulk returns to work

Pass validated CSV files or retained original uploads to supported systems so your teams can use the data in their existing processes.

Supported file sizes depend on your service settings, storage provider and scanning choices. Explore the options to find the right fit for your service.

Compare storage choices, scanning modes and upload limits

Payment providers

Bring your payment provider.

Your account. Your checkout. Payments connected to the service.

Frequently asked questions

Govform integration FAQs

Integration directory

Explore Govform integrations

Find the connections that help your teams use service data in the tools they already rely on. If your system is not listed, Govform may still be able to connect to it through an API, webhook or structured data feed.

Talk to us about your chosen platforms. We can help you identify the right connection, supported actions and production availability for your service.

Filter by category

Showing 67 of 67 integrations

  • Built-in connector

    Microsoft SharePoint

    Keep service answers, uploaded evidence and bulk CSV files in the SharePoint sites and lists your teams already use.

    Microsoft ecosystem

    Learn more
  • Configurable integration

    Microsoft Power Automate

    Trigger automated workflows using Govform submissions, APIs, webhooks or SharePoint events.

    Microsoft ecosystem

  • Configurable integration

    Microsoft Power Apps

    Collect structured data through accessible Govform services and use it in your Power Apps and Power Platform workflows.

    Microsoft ecosystem

  • Configurable integration

    Microsoft Power BI

    Bring Govform data and analytics exports into Power BI to support operational dashboards and management reporting.

    Microsoft ecosystem · Analytics and reporting

  • Connector

    Microsoft Dataverse

    Create and retrieve account records, or connect to other Dataverse tables to bring existing business data into your services.

    Microsoft ecosystem

  • Connector

    Microsoft Graph

    Create SharePoint list items from service answers and access your organisation's Microsoft 365 resources through approved Graph APIs.

    Microsoft ecosystem

  • Configurable integration

    Microsoft Azure Blob Storage

    Keep uploaded evidence, generated documents and bulk exports in your own Azure Blob Storage containers, with scanning choices to suit your policies.

    Microsoft ecosystem

    Learn more
  • Connector

    Azure DevOps

    Find relevant work items in Azure DevOps using information captured through Govform to support your delivery and support processes.

    Microsoft ecosystem

  • Connector

    Salesforce

    Turn submissions into Salesforce Cases and bring existing case information into your service journeys.

    CRM and case management

  • Connector

    ServiceNow

    Create records from submissions and retrieve existing information to support your ServiceNow service-management workflows.

    CRM and case management

  • Configurable integration

    Microsoft Dynamics 365

    Transfer service data into Dynamics 365 or use existing customer and case data in Govform journeys.

    CRM and case management

  • Connector

    Jira Cloud

    Turn submissions into Jira Cloud issues and find existing issues to connect your services with team workflows.

    CRM and case management

  • Connector

    Jira Data Center

    Create and find Jira Data Center issues using information captured through Govform, keeping service requests connected to team workflows.

    CRM and case management

  • Connector

    HubSpot

    Create contacts from submissions and bring existing contact information into your services through HubSpot.

    CRM and case management

  • Connector

    Zendesk

    Turn submissions into Zendesk support tickets so your customer service teams can pick up the next step.

    CRM and case management

  • Connector

    Pega

    Connect Govform journeys to your organisation's Pega application APIs to support existing casework and business processes.

    CRM and case management

  • Connector

    Appian

    Bring service data into your Appian processes through your organisation's published Web APIs.

    CRM and case management

  • Configurable integration

    AWS S3

    Store uploaded evidence, generated documents and bulk exports in your own S3 buckets, with scanning choices to suit your policies.

    File storage and cloud platforms

    Learn more
  • Configurable integration

    Google Cloud Storage

    Keep uploaded evidence and bulk exports in your own Google Cloud Storage buckets, with optional Govform scanning.

    File storage and cloud platforms

    Learn more
  • Connector

    Google Drive

    Create shared-drive folders and find existing file details to organise the work around a submission.

    File storage and cloud platforms

  • Connector

    Dropbox

    Create folders for service-related work and connect to approved Dropbox APIs using a shared account connection.

    File storage and cloud platforms

  • Connector

    Box

    Create folders to organise service-related work in Box and connect to approved APIs through your chosen account.

    File storage and cloud platforms

  • Connector

    Microsoft OneDrive for Business

    Create folders and list existing files in OneDrive for Business to help teams organise the work around your services.

    Microsoft ecosystem · File storage and cloud platforms

  • Connector

    MuleSoft

    Connect Govform to the APIs your organisation manages through MuleSoft, using your existing integration and access policies.

    Developer tools and APIs

  • Connector

    SAP Integration Suite

    Connect your services to your SAP estate through published SAP Integration Suite flows and agreed data mappings.

    Developer tools and APIs

  • Connector

    Oracle Integration

    Send service data into published Oracle Integration flows to support the processes your organisation already uses.

    Developer tools and APIs

  • Developer capability

    REST API

    Look up existing information and send service data to internal or third-party systems through configurable API requests.

    Developer tools and APIs

  • Developer capability

    Webhooks

    Send service events and submission data to your existing systems to trigger the next step in their workflows.

    Developer tools and APIs

  • Open standard

    Mutual TLS

    Connect to APIs that require client certificates to meet your organisation's authentication requirements.

    Developer tools and APIs

  • Developer capability

    Govform API

    Retrieve service data securely and connect Govform with external applications and reporting systems.

    Developer tools and APIs

  • Configurable integration

    Microsoft Entra ID

    Let staff or service users sign in with Microsoft Entra ID using your organisation's existing identity controls.

    Identity and authentication

  • Configurable integration

    AWS Cognito

    Let people sign in to your services through AWS Cognito, including multi-factor authentication where configured.

    Identity and authentication

  • Open standard

    OAuth 2.0

    Connect Govform with identity providers and protected APIs using OAuth 2.0.

    Identity and authentication

  • Open standard

    OpenID Connect

    Enable federated sign-in using identity providers that support OpenID Connect.

    Identity and authentication

  • Built-in connector

    GOV.UK Pay

    Take fees through GOV.UK Pay's hosted payment pages and use the confirmed payment in Govform service workflows.

    Payments · Public-sector platforms

    Learn more
  • Built-in connector

    Access PaySuite / Pay360

    Connect your PaySuite Payment Page to take fees through your own account.

    Payments · Public-sector platforms

    Learn more
  • Built-in connector

    Worldpay

    Take fees through Worldpay Access Hosted Payment Pages with your own merchant account.

    Payments

    Learn more
  • Built-in connector

    Adyen

    Connect Adyen Hosted Checkout to your fee-paying services.

    Payments

    Learn more
  • Built-in connector

    Global Payments

    Connect your GP API Hosted Payment Page to your services.

    Payments

    Learn more
  • Built-in connector

    Stripe

    Take fees through Stripe Checkout with your own account.

    Payments

    Learn more
  • Built-in connector

    PayPal Checkout

    Connect PayPal Checkout to your fee-paying services.

    Payments

    Learn more
  • Connector

    Cybersource

    Plan Cybersource payments with your own account; connection is arranged during setup.

    Payments

    Learn more
  • Connector

    Civica Income Management

    Plan Civica payments with your own account; connection is arranged during setup.

    Payments · Public-sector platforms

    Learn more
  • Connector

    DocuSign

    Start signature requests from existing DocuSign templates, using Govform answers to fill in recipient details.

    Documents and e-signatures

  • Connector

    Adobe Acrobat Sign

    Prepare or send signature agreements from existing Acrobat Sign library documents, with participant details from your service.

    Documents and e-signatures

  • Platform capability

    PDF generation

    Generate PDF copies of submitted answers for applicants, reviewers, case files and connected document stores.

    Documents and e-signatures

  • Data feed

    CSV data feeds

    Help people find the right information and check their answers using your CSV reference data.

    Data management

  • Data feed

    Excel data feeds

    Use your Excel reference data to look up information, check answers and guide people through the service.

    Data management

  • Data feed

    JSON data feeds

    Use structured data from APIs or managed feeds to tailor content, choices and the next step in a journey.

    Data management

  • Connector

    Google Sheets

    Add service answers as spreadsheet rows and read existing spreadsheet data to support reporting and connected workflows.

    Data management

  • Configurable integration

    GOV.UK Notify

    Send confirmation emails, staff alerts and SMS updates using GOV.UK Notify templates.

    Email and notifications · Public-sector platforms

  • Connector

    SendGrid

    Send confirmation emails and service updates through your verified SendGrid sender, using information captured in the journey.

    Email and notifications

  • Connector

    Mailchimp

    Add people to your Mailchimp audience using their submitted details, with double opt-in as the default.

    Email and notifications

  • Connector

    Campaign Monitor

    Add subscribers to Campaign Monitor using the contact details and subscription preferences collected through your service.

    Email and notifications

  • Configurable integration

    Google Analytics

    Understand how people use your services with Google Analytics, where your privacy and consent policies allow it.

    Analytics and reporting

  • Export format

    CSV export

    Export structured analytics and service data for reporting and business intelligence tools.

    Analytics and reporting

  • Export format

    JSON export

    Share structured service and analytics data with reporting tools and connected applications.

    Analytics and reporting

  • Connector

    ArcGIS Feature Services

    Look up or add features in ArcGIS Online to connect service journeys with your geographic data.

    Address and location services

  • Configurable integration

    OpenStreetMap

    Use OpenStreetMap data for map-based location selection and related service journeys.

    Address and location services

  • Platform capability

    International address entry

    Collect addresses from users around the world with fields and validation tailored to your service.

    Address and location services

  • Configurable integration

    UK postcode lookup

    Help users find UK addresses by postcode, with a manual entry option where required.

    Address and location services

  • Configurable integration

    Ordnance Survey

    Help people find UK places and addresses using Ordnance Survey's location services.

    Address and location services

  • Connector

    Alloy / Causeway One

    Create and retrieve Alloy items using your organisation's designs to connect submissions with asset-management work.

    Public-sector platforms

  • Connector

    Brightly Confirm

    Connect service journeys to your organisation's Confirm APIs to support existing asset-management processes.

    Public-sector platforms

  • Connector

    NEC Housing

    Connect Govform to your organisation's NEC Housing APIs so service data can support existing housing processes.

    Public-sector platforms

  • Design system support

    GOV.UK Design System

    Build accessible UK public services using familiar GOV.UK patterns and components.

    Public-sector platforms

  • API integration

    AWS SES

    Send transactional service emails using Amazon Simple Email Service.

    Public-sector platforms

Custom integrations

Need to connect something else?

Bring your internal and specialist systems into the journey. Our team can help you choose the right connection, map the information you need and plan an integration that fits your service and security requirements.

REST API supportWebhooksSend and retrieve dataFlexible data mappingClient-certificate authenticationSeparate test and live connectionsTest connections safelyCSV, Excel and JSON feeds
After submission

Connect the work around a submission

Give your teams the information they need for the next step. Use integrations to create records, organise evidence and send updates as part of your service workflow, reducing manual handovers after submission.

Explore response handling capabilities for managing responses and the work that follows.

Ready when you are

Build a connected digital service

Connect Govform with the tools, data and processes your organisation already uses. Start building independently or talk to our team about a more complex integration.