Services
Help people find the right service with clear cards, searchable categories and your own titles, descriptions and images.
No-code service platform
From first form
to final decision.
Forms, portals, payments, workflows and case management
on one secure platform.
Organisations working with Govform
- Building Digital UK
- MHRA
- Department for Environment, Food and Rural Affairs
- Ofsted
- Department for Transport
- Ordnance Survey
- Department for Levelling Up, Housing and Communities
- National Cyber Security Centre
- Driver and Vehicle Licensing Agency
- REF 2029
- Driver and Vehicle Standards Agency
- Research England
- HM Revenue and Customs
- Scottish Government
- Terrence Higgins Trust
- National Wealth Fund
- Teach First
- Methods
Proven in public services
Trusted for services that matter.
Built for security, accessibility and reliability.
0+
Organisations
0%
Platform uptime
Data residency
UK today. EU, Canada and US coming soon.
ISO 27001 & 9001
Certified security and quality
How it works
The complete service lifecycle in one platform.
Build
Create accessible forms and journeys with reusable pages, validation and conditional logic.
Govform AI
AI that takes on the busywork.
Darcy, Govform’s built-in AI, drafts services from a brief or an existing form.
AI actions summarise and sort every submission.
- Launch new services faster
- Spend less time on manual casework
- Your data never trains AI models
What you can build
Build complex processes into simple digital services.
Every service has its own requirements. From a straightforward application to a connected operational workflow, Govform.com gives you the tools to collect information, make decisions and move work forward.
Applications and registrations
Guide people through eligibility, evidence collection and submission using clear, accessible journeys.
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Requests and approvals
Route internal and external requests to the right teams, with clear statuses and audit history.
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Customer and employee onboarding
Collect information, verify requirements and trigger the right next steps automatically.
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Compliance and assessments
Run structured assessments with validation, supporting evidence and traceable outcomes.
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Case intake and referrals
Capture sensitive information securely and assign each response to the appropriate reviewer.
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Feedback and consultations
Collect and organise responses from customers, employees, stakeholders or the public, then route them to the right teams for review.
Explore this use caseUser portal
Give people one place
to return to.
Bring your services, saved applications, reporting tasks and submission history together in a branded, signed-in portal.
Things to do
Saved forms, work returned for correction and Collection returns that are due, in one list.
My activity
Search and filter their own submissions, then open a summary of any record.
After submission
Every response handled.
Everyone supported.
Response Hub gives your team one place to work through submissions.
Help by phone or in person when someone needs support to complete the journey.
Response Hub
Keep every request moving
Find the right application, see who is handling it and give colleagues the context to take the next step.
- Find answers when someone calls
- Share work with a clear owner
- Keep evidence close at hand
Assisted digital
Help people who need support
Staff can start, continue and complete a service on someone’s behalf, by phone or in person. The person stays the owner, and the record shows who helped.
- No account needed for the person you help
- Share a response with a trusted helper
- Record payments taken another way
Built for services that matter
Government standards without enterprise complexity.
Govform is designed for teams that need more than a basic form builder. Launch quickly while retaining the security, accessibility and control expected of production-grade digital services.
Test safely. Release confidently. Try changes away from your live service, compare versions and review the journey with your team before publishing. Return to an earlier version when you need to.
Explore testing and change management
BrowserServer
Checks your team can rely on
Check answers on the server as people move through the service, so your rules are enforced before information reaches your team.
Less manual follow-up
Send confirmations, check records and update connected systems as part of the journey. Keep work moving without rekeying answers.
Designed for more people
Build from accessible components and established government patterns, then test your content and journey with the people who use it.
Sealed ✓
Evidence handled with care
Collect supporting files in Govform or your own storage, with scanning and privacy controls to fit your service.
Draft a confirmation email…
Darcy, your built-in assistant
Draft questions, improve guidance and get help building services with Govform's integrated AI assistant.
https://apply.yourcouncil.gov.ukLive
A service people recognise
Use your own domain so people can recognise the organisation behind the service, with guided setup for your team.
Payments
Take the fee.
Finish the service.
Your provider. Your money. Payments connected to the response, receipt and next step.
Integrations
Connect every service to the tools behind it.
Move validated answers into your existing systems and reduce manual data entry for your teams.
Connectors & APIs
Connect your services to existing systems with guided setup and tailored API requests.
Explore connectorsWebhooks
Send submission data straight into the workflows your teams already use.
Explore webhooksNotify & email
Send confirmations, reminders and status updates at the right point in the service.
Explore notificationsMap & transform
Match service answers to the format each destination needs.
Explore data mappingCustomer success
Open the stories behind services delivered at pace.
See how public-service teams have used Govform to launch accessible, secure services while reducing cost and operational effort.
Research England
Five GDS-compliant surveys delivered in weeks
Research England delivered thousands of survey responses at 17 times less cost than its incumbent supplier.
View project
DLUHC
Levelling Up Fund 2 digital application service
A complex, UK-wide funding application and assessment service was delivered rapidly for local authorities and caseworkers.
View project
Scottish Government
A secure Covid grant service delivered in two weeks
A 12-page gov.scot-branded journey routed eligible citizens to grant support across every Scottish local authority.
View project
DEFRA
Award-winning dead wild bird reporting service
DEFRA moved public reporting online to improve disease surveillance while reducing pressure on its contact centre.
View project
Security & compliance
Held to the same standard as the services you run.
Govform.com is designed for organisations handling sensitive information and operating under demanding regulatory, accessibility and governance requirements.
Information security
Independently certified information security management, audited annually.
UK government baseline
Meets the technical controls expected of suppliers to UK public sector bodies.
Data protection
Data residency controls and processing agreements built for regulated buyers.
Accessibility
Every form and workflow screen tested against current accessibility standards.
Encryption
Government-grade encryption at rest and in transit, with managed key rotation.
Choose your route
One platform, three ways to work with it.
The full platform. Choose the capacity and support you need.
Cloud plans
For businesses, charities and public sector teams that want to build and manage their own digital services.
From £75/mo
- ✓Advanced forms, workflows and integrations
- ✓Darcy AI, Response Hub and assisted digital
- ✓Document generation and Govform Sign
- ✓Custom domains and secure file uploads
Cloud Estate
Volume pricing for organisations running 100 or more digital services.
From £18,000/yr
- ✓100+ live digital services
- ✓Shared capacity across teams
- ✓High submission and automation allowances
- ✓Priority ticket support and onboarding
Institutional & Central Government
For organisations needing additional support, assurance and delivery, including enhanced central government services.
From £0.066 per transaction
- ✓Enhanced security and government hosting
- ✓Assurance and hands-on delivery
- ✓Email support and check-in calls
- ✓Published rates and support fees
Frequently asked questions
What teams ask before they start.
The essentials about getting started, connecting existing systems and running secure, accessible digital services.
Ready when you are
Build your next digital service with confidence.
Start building for free. Submit a short enquiry and our team will set up your trial account.