No-code service platform

From first form to final decision.

Forms, payments, workflows and case management on one secure platform.

Organisations working with Govform

  • Building Digital UK
  • MHRA
  • Department for Environment, Food and Rural Affairs
  • Ofsted
  • Department for Transport
  • Ordnance Survey
  • Department for Levelling Up, Housing and Communities
  • National Cyber Security Centre
  • Driver and Vehicle Licensing Agency
  • REF 2029
  • Driver and Vehicle Standards Agency
  • Research England
  • HM Revenue and Customs
  • Scottish Government
  • Terrence Higgins Trust
Proven in public services

Trusted for services that matter.

Built for security, accessibility and reliability.

0+
Organisations
0%
Platform uptime

Data residency

UK today. EU, Canada and US coming soon.

ISO 27001 & 9001
Certified security and quality
ISO 27001
How it works

The complete service lifecycle in one platform.

Build

Create accessible forms and journeys with reusable pages, validation and conditional logic.

Govform AI

AI that takes on the busywork.

Darcy, Govform’s built-in AI, drafts services from a brief or an existing form. AI actions summarise and sort every submission.

  • Launch new services faster
  • Spend less time on manual casework
  • Your data never trains AI models
Briefs, forms and submissionsGovform AIService draftedSummarised and sorted
Briefs, forms and submissionsGovform AIService draftedSummarised and sorted
What you can build

Build complex processes into simple digital services.

Every service has its own requirements. From a straightforward application to a connected operational workflow, Govform.com gives you the tools to collect information, make decisions and move work forward.

Applications and registrations
Guide people through eligibility, evidence collection and submission using clear, accessible journeys.
Explore this use case
Requests and approvals
Route internal and external requests to the right teams, with clear statuses and audit history.
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Customer and employee onboarding
Collect information, verify requirements and trigger the right next steps automatically.
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Compliance and assessments
Run structured assessments with validation, supporting evidence and traceable outcomes.
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Case intake and referrals
Capture sensitive information securely and assign each response to the appropriate reviewer.
Explore this use case
Feedback and consultations
Collect and organise responses from customers, employees, stakeholders or the public, then route them to the right teams for review.
Explore this use case
After submission

Every response handled.
Everyone supported.

Response Hub gives your team one place to work through submissions. Assisted digital means no one is left behind by an online service.

Response Hub

Turn submissions into organised work

One place for your team to find, assign and track every response, with each version and its evidence kept together.

  • Search, filters and saved views
  • Owners, tags and internal notes
  • CSV and JSON exports
Explore Response Hub

Assisted digital

Help people who need support

Staff can start, continue and complete a service on someone’s behalf, by phone or in person. The person stays the owner, and the record shows who helped.

  • No account needed for the person you help
  • Share a response with a trusted helper
  • Record payments taken another way
Explore assisted digital
Built for services that matter

Government standards without enterprise complexity.

Govform is designed for teams that need more than a basic form builder. Launch quickly while retaining the security, accessibility and control expected of production-grade digital services.

Test safely. Release confidently. Three test environments — Prototype, QA and Early Access QA — plus full service version history, comparison and reversions help you review changes before releasing to Production. Explore testing and change management

BrowserServer
Server-side by design
Every page is validated and processed on the server, not just in a browser a user, or an attacker, controls.
Automation & webhooks
Run integrations mid-journey: outbound API calls, inbound actions, Notify/email steps and mapping, priced per action, not per seat.
Accessible by default
Built on WCAG-conformant components from the first screen, not retrofitted before an audit.
Sealed ✓
Secure file handling & evidence
Collect large evidence files in our storage or yours. Choose antivirus scanning, document reconstruction and JPEG/PNG privacy controls to match the service, with separate processing limits.
Draft a confirmation email…
Darcy, your built-in assistant
Draft questions, improve guidance and get help building services with Govform's integrated AI assistant.
https://apply.yourcouncil.gov.ukLive
Custom domains
Point your own domain at a live service, with standard, documented configuration, no professional-services ticket needed.
Payments

Take the fee.
Finish the service.

Your provider. Your money. Payments connected to the response, receipt and next step.

Your provider’s checkout. Your merchant account. Illustrative journey.
Integrations

Connect every service to the tools behind it.

Move validated answers into your existing systems and reduce manual data entry for your teams.

Connectors & APIs

Connect your services to existing systems with guided setup and tailored API requests.

Explore connectors

Webhooks

Send submission data straight into the workflows your teams already use.

Explore webhooks

Notify & email

Send confirmations, reminders and status updates at the right point in the service.

Explore notifications
Customer success

Open the stories behind services delivered at pace.

See how public-service teams have used Govform to launch accessible, secure services while reducing cost and operational effort.

Research England

Five GDS-compliant surveys delivered in weeks

Research England delivered thousands of survey responses at 17 times less cost than its incumbent supplier.

View project
Research England success story
DLUHC

Levelling Up Fund 2 digital application service

A complex, UK-wide funding application and assessment service was delivered rapidly for local authorities and caseworkers.

View project
Scottish Government

A secure Covid grant service delivered in two weeks

A 12-page gov.scot-branded journey routed eligible citizens to grant support across every Scottish local authority.

View project
Scottish Government success story
DEFRA

Award-winning dead wild bird reporting service

DEFRA moved public reporting online to improve disease surveillance while reducing pressure on its contact centre.

View project
DEFRA success story
Security & compliance

Held to the same standard as the services you run.

Govform.com is designed for organisations handling sensitive information and operating under demanding regulatory, accessibility and governance requirements.

ISO 27001
Information security
Independently certified information security management, audited annually.
CYBER ESSENTIALS+
UK government baseline
Meets the technical controls expected of suppliers to UK public sector bodies.
GDPR
Data protection
Data residency controls and processing agreements built for regulated buyers.
WCAG 2.2 AA
Accessibility
Every form and workflow screen tested against current accessibility standards.
AES-256
Encryption
Government-grade encryption at rest and in transit, with managed key rotation.
Choose your route

One platform, three ways to work with it.

The full platform. Choose the capacity and support you need.

Cloud plans
For businesses, charities and public sector teams that want to build and manage their own digital services.
From £75/mo
  • ✓Advanced forms, workflows and integrations
  • ✓Darcy AI, Response Hub and assisted digital
  • ✓Document generation and Govform Sign
  • ✓Custom domains and secure file uploads
View pricing
Cloud Estate
Volume pricing for organisations running 100 or more digital services.
From £18,000/yr
  • ✓100+ live digital services
  • ✓Shared capacity across teams
  • ✓High submission and automation allowances
  • ✓Priority ticket support and onboarding
View pricing
Institutional & Central Government
For organisations needing additional support, assurance and delivery, including enhanced central government services.
From £0.066 per transaction
  • ✓Enhanced security and government hosting
  • ✓Assurance and hands-on delivery
  • ✓Email support and check-in calls
  • ✓Published rates and support fees
View pricing
Frequently asked questions

What teams ask before they start.

The essentials about getting started, connecting existing systems and running secure, accessible digital services.

Ready when you are

Build your next digital service with confidence.

Start building for free. Submit a short enquiry and our team will set up your trial account.