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Cloud

Choose the right Cloud plan.

Choose your starting capacity, then grow to hundreds or thousands of live services with Cloud Estate.

Cloud plans

Choose the capacity your organisation needs.

Every Cloud plan includes the full platform, including AI, Response Hub, assisted digital, signing and custom domains. Choose according to your number of live services, monthly usage, team size and AI requirements. You can add capacity or move plans as your needs change. UK data residency is included today; EU, USA and Canada are coming soon.

Launch
For small teams launching their first production services.
£75/month
Billed monthly
  • 3 team seats
  • 2 live services
  • 2,500 production submissions a month
  • 10,000 automation actions a month
  • 100 Darcy AI Fast assists a month
  • 25GB hosted storage
  • 1 custom domain
  • 1 library
  • Local data residency
  • Documentation, Darcy AI and platform issue reports
  • Additional live services for £10 a month each
All allowances, support and usage rates
  • AI processing credits250 per month
  • Team seats3
  • Live services2
  • Submissions2,500 a month
  • Automation actions10,000 a month
  • Hosted storage25 GB
  • Darcy AI assists100 a month
  • Suggestion searches (inclusive allowance)1,250 a month
  • Address lookups (inclusive allowance)250 a month
  • File processing100 GB a month
  • Protected files250 protected files a month
  • AI form builds10 a month
  • Read-only users10
  • Libraries1
  • Custom domains (shared across account)1
  • Darcy AI modelsFast only
  • SupportDocumentation, Darcy AI and platform issue reports
  • OnboardingNot included
  • Response targetNo formal target
  • API units150,000 a month
  • API requests / minute120
  • Concurrent API calls4
  • API units / hour1,200
  • API units / day9,600
  • Additional suggestion searches£0.17 per 1,000
  • Additional address lookups£5 per 1,000
  • Extra service£10 per 1 / month
  • Extra submissions£80 per 1,000
  • Extra actions£6 per 1,000
  • Extra team seats£35 per 1 / month
  • Additional AI credits£1 per 1,000
Portfolio
For organisations managing multiple public-facing or internal digital services.
£195/month
Billed monthly
  • 10 team seats
  • 10 live services
  • 15,000 production submissions a month
  • 75,000 automation actions a month
  • 500 Darcy AI Fast assists a month
  • 250GB hosted storage
  • 3 custom domains
  • 3 libraries
  • Local data residency
  • Documentation, Darcy AI and platform issue reports
  • Additional live services for £9 a month each
All allowances, support and usage rates
  • AI processing credits1,250 per month
  • Team seats10
  • Live services10
  • Submissions15,000 a month
  • Automation actions75,000 a month
  • Hosted storage250 GB
  • Darcy AI assists500 a month
  • Suggestion searches (inclusive allowance)6,250 a month
  • Address lookups (inclusive allowance)1,250 a month
  • File processing500 GB a month
  • Protected files1,500 protected files a month
  • AI form builds25 a month
  • Read-only users75
  • Libraries3
  • Custom domains (shared across account)3
  • Darcy AI modelsFast only
  • SupportDocumentation, Darcy AI and platform issue reports
  • OnboardingNot included
  • Response targetNo formal target
  • API units500,000 a month
  • API requests / minute300
  • Concurrent API calls8
  • API units / hour3,000
  • API units / day24,000
  • Additional suggestion searches£0.17 per 1,000
  • Additional address lookups£5 per 1,000
  • Extra service£9 per 1 / month
  • Extra submissions£35 per 1,000
  • Extra actions£3.50 per 1,000
  • Extra team seats£30 per 1 / month
  • Additional AI credits£1 per 1,000
Scale
For experienced teams operating larger service portfolios or processing higher submission volumes.
£595/month
Billed monthly
  • 25 team seats
  • 50 live services
  • 75,000 production submissions a month
  • 300,000 automation actions a month
  • 2,000 Darcy AI Fast and Pro assists a month
  • 1TB hosted storage
  • 10 custom domains
  • 10 libraries
  • Local data residency
  • Documentation, Darcy AI and platform issue reports
  • Onboarding support call
  • Additional live services for £8.50 a month each
All allowances, support and usage rates
  • AI processing credits5,000 per month
  • Team seats25
  • Live services50
  • Submissions75,000 a month
  • Automation actions300,000 a month
  • Hosted storage1 TB
  • Darcy AI assists2,000 a month
  • Suggestion searches (inclusive allowance)25,000 a month
  • Address lookups (inclusive allowance)5,000 a month
  • File processing2 TB a month
  • Protected files7,500 protected files a month
  • AI form builds75 a month
  • Read-only users250
  • Libraries10
  • Custom domains (shared across account)10
  • Darcy AI modelsFast by default; Pro selectable
  • SupportDocumentation, Darcy AI and platform issue reports
  • OnboardingOnboarding support call
  • Response targetNo formal target
  • API units2,000,000 a month
  • API requests / minute600
  • Concurrent API calls16
  • API units / hour6,000
  • API units / day80,000
  • Additional suggestion searches£0.17 per 1,000
  • Additional address lookups£5 per 1,000
  • Extra service£8.50 per 1 / month
  • Extra submissions£18 per 1,000
  • Extra actions£1.50 per 1,000
  • Extra team seats£25 per 1 / month
  • Additional AI credits£1 per 1,000

Prices shown in GBP, excluding tax. Annual prices are shown as a monthly equivalent, billed once a year.

Room to grow

Add-ons and extra usage

Your included allowances come first. Add more services or people, pay for extra usage, or choose a monthly capacity pack.

Showing GBP prices for Launch.

Extra capacity and usage

Additional capacity and usage prices for Launch, in GBP
What you addLaunch price
Extra live servicesPer service, per month£10
Extra team seatsPer person, per month£35
Extra submissionsPer 1,000 submissions£80
Extra automation actionsPer 1,000 actions£6
Extra AI processing creditsPer 1,000 AI credits£1
Extra address suggestionsPer 1,000 successful searches£0.17
Extra address lookupsPer 1,000 successful lookups£5

For example, 250 submissions above your Launch allowance cost £20.

Cloud and Cloud Estate accounts can hold up to twice their live-service allowance in total, including draft and live services across all libraries. Each paid extra live-service slot adds room for two more services. Reusable patterns and Getting started examples do not count.

Estimate your total monthly cost

Optional monthly packs

Optional monthly capacity packs, in GBP
What’s included each monthMonthly price
Darcy AI1,000 assists and 25 AI service builds£99
File protection (CDR)10,000 protected files£99
Document sealing1,000 signed and sealed answer PDFsThen £0.05 per extra PDF£49
Automation100,000 automation actions£250
API capacity100,000 additional API units£25

The automation pack suits Launch and Portfolio. Scale and Cloud Estate have lower pay-as-you-go action rates.

Explore the add-ons

All prices exclude tax. Extra services, team seats and packs are billed monthly.

Usage rates apply after your plan’s monthly allowances. Additional AI credits, suggestion searches and address lookups are purchased in blocks of 1,000, charged on first successful use; unused purchased capacity carries forward without expiry.

Full plan prices

Cloud plans offer monthly or annual billing. Annual billing includes one month free. Extra services and team seats remain monthly charges.

Custom domain allowances are pooled across your account and may be increased on request. Reusing a domain across services counts once. Institutional plans have no custom domain cap.

Cloud subscription prices in GBP
PlanMonthly billingAnnual billing
Launch£75£825
Portfolio£195£2,145
Scale£595£6,545
Cloud Estate

Scale to hundreds or thousands of live services.

Grow beyond the 50 live services included with Scale. Cloud Estate offers the same full platform in bands of 100, 250, 1,000 or 2,000 live services, with extra services available. Plans start from £18,000 a year, excluding tax.

Give more teams their own libraries, with more seats, storage and AI capacity. Every Estate plan includes private support tickets and an onboarding support call.

Plan your budget with predictable annual pricing across your organisation, with a lower cost per included service at larger Estate bands.

View Cloud Estate pricing

Live access continues if you exceed your allowances. An extra safeguard over standard Cloud plans: with Cloud Estate, we will never stop live access if you exceed any usage metric, including API calls, AI calls, submissions or automation actions. Your services keep working as normal. You can track usage and receive alerts, and we'll contact you to agree next steps through normal account management.

Cloud Estate bands
Estate planAnnual priceLive servicesLibrariesAnnual submissionsAnnual automation actionsDarcy assistsAI form builds
Estate 100£18,000/yr10020750,0002,000,0005,000 a month150 a month
Estate 250£36,000/yr250501,500,0004,000,00010,000 a month300 a month
Estate 1000£60,000/yr1,0001003,000,0008,000,00020,000 a month500 a month
Estate 2000£96,000/yr2,0002006,000,00015,000,00030,000 a month1,000 a month

Cloud Estate covers the full platform, Darcy AI and private ticket support, and an onboarding support call. Migration factories, form conversion, service redesign, bespoke integrations and managed delivery are outside Estate and use professional-services rates or Institutional routing.

Room to grow

Add-ons and extra usage

Your included allowances come first. Add more services or people, pay for extra usage, or choose a monthly capacity pack.

Showing GBP prices for Estate 100.

Extra capacity and usage

Additional capacity and usage prices for Estate 100, in GBP
What you addEstate 100 price
Extra live servicesPer service, per month£8
Extra team seatsPer person, per month£22
Extra submissionsPer 1,000 submissions£15
Extra automation actionsPer 1,000 actions£1.50
Extra AI processing creditsPer 1,000 AI credits£1
Extra address suggestionsPer 1,000 successful searches£0.17
Extra address lookupsPer 1,000 successful lookups£5

For example, 250 submissions above your Estate 100 allowance cost £3.75.

Cloud and Cloud Estate accounts can hold up to twice their live-service allowance in total, including draft and live services across all libraries. Each paid extra live-service slot adds room for two more services. Reusable patterns and Getting started examples do not count.

Discuss your Estate capacity

Optional monthly packs

Optional monthly capacity packs, in GBP
What’s included each monthMonthly price
Darcy AI1,000 assists and 25 AI service builds£99
File protection (CDR)10,000 protected files£99
Document sealing1,000 signed and sealed answer PDFsThen £0.05 per extra PDF£49
Automation100,000 automation actions£250
API capacity100,000 additional API units£25

The automation pack suits Launch and Portfolio. Scale and Cloud Estate have lower pay-as-you-go action rates.

Explore the add-ons

All prices exclude tax. Extra services, team seats and packs are billed monthly.

Submission and automation allowances are annual; AI-credit and address allowances are monthly. Additional AI credits, suggestion searches and address lookups are purchased in blocks of 1,000, charged on first successful use; unused purchased capacity carries forward without expiry.

Full plan prices and allowances

Estate plans are billed annually. Extra services and team seats remain monthly charges.

Custom domain allowances are pooled across your account and may be increased on request. Reusing a domain across services counts once. Institutional plans have no custom domain cap.

Cloud Estate subscription prices in GBP
PlanAnnual billing
Estate 100£18,000
Estate 250£36,000
Estate 1000£60,000
Estate 2000£96,000
Estate 100 included capacity
Local data residency
UK included today; EU, USA and Canada planned.
Libraries
20
Address Searches
62,500 a month
Address Fills
12,500 a month
Live Services
100
Submissions
750,000 a year
Actions
2,000,000 a year
Storage
2 TB
File Processing
5 TB a month
Cdr
25,000 protected files a month
Darcy Assists
5,000 a month
Ai Form Builds
150 a month
Builders
50
Read Only Users
500
AI processing credits
12,500 per month
API units / month
5,000,000
API requests / minute
900
Concurrent API calls
24
API units / hour
9,000
API units / day
200,000
Darcy models
Fast by default; Pro selectable
Custom domains (shared across account)
20
Support
Darcy AI and private ticket support
Onboarding
Onboarding support call
Response target
2 working days
Estate 250 included capacity
Local data residency
UK included today; EU, USA and Canada planned.
Libraries
50
Address Searches
125,000 a month
Address Fills
25,000 a month
Live Services
250
Submissions
1,500,000 a year
Actions
4,000,000 a year
Storage
5 TB
File Processing
15 TB a month
Cdr
75,000 protected files a month
Darcy Assists
10,000 a month
Ai Form Builds
300 a month
Builders
100
Read Only Users
1,000
AI processing credits
25,000 per month
API units / month
10,000,000
API requests / minute
1500
Concurrent API calls
32
API units / hour
15,000
API units / day
400,000
Darcy models
Fast by default; Pro selectable
Custom domains (shared across account)
50
Support
Darcy AI and private ticket support
Onboarding
Onboarding support call
Response target
2 working days
Estate 1000 included capacity
Local data residency
UK included today; EU, USA and Canada planned.
Libraries
100
Address Searches
250,000 a month
Address Fills
50,000 a month
Live Services
1,000
Submissions
3,000,000 a year
Actions
8,000,000 a year
Storage
20 TB
File Processing
50 TB a month
Cdr
250,000 protected files a month
Darcy Assists
20,000 a month
Ai Form Builds
500 a month
Builders
250
Read Only Users
2,500
AI processing credits
50,000 per month
API units / month
20,000,000
API requests / minute
3000
Concurrent API calls
50
API units / hour
30,000
API units / day
800,000
Darcy models
Fast by default; Pro selectable
Custom domains (shared across account)
100
Support
Darcy AI and private ticket support
Onboarding
Onboarding support call
Response target
2 working days
Estate 2000 included capacity
Local data residency
UK included today; EU, USA and Canada planned.
Libraries
200
Address Searches
500,000 a month
Address Fills
100,000 a month
Live Services
2,000
Submissions
6,000,000 a year
Actions
15,000,000 a year
Storage
50 TB
File Processing
100 TB a month
Cdr
500,000 protected files a month
Darcy Assists
30,000 a month
Ai Form Builds
1,000 a month
Builders
500
Read Only Users
5,000
AI processing credits
100,000 per month
API units / month
40,000,000
API requests / minute
6000
Concurrent API calls
75
API units / hour
60,000
API units / day
1,600,000
Darcy models
Fast by default; Pro selectable
Custom domains (shared across account)
200
Support
Darcy AI and private ticket support
Onboarding
Onboarding support call
Response target
2 working days
Ready when you are

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