User portal

One place for every service.

Give the people you serve a signed-in home: the services they can use, the things they need to do and everything they’ve already sent.

Your branding. Your sign-in. Your domain.

What people see

Services. Things to do. My activity.

No hunting for links or old emails. One sign-in shows what they can start, what needs finishing and what they’ve sent, on any device.

Services

Start the right service

Clear cards for every service you include, with your own titles, descriptions and images.

Things to do

Pick up where they left off

Saved forms, work returned for correction and Collection returns that are due, in one list.

My activity

See everything they’ve sent

Search and filter their own submissions, then open a summary of any record.

Set up in Builder

Choose. Shape. Publish.

No code. Set it up in Builder, next to the services it brings together.

Choose what’s included

Pick services and Collection programmes. New reporting periods appear automatically.

Make it yours

Set the title and introduction, order the cards and add images. Your library branding applies.

Publish on your domain

Use your service domain, test in QA or Staging, then deploy to Production when ready.

Custom domains
Secure by design

Their records.
Nobody else’s.

The portal brings services together. It never widens who can see what.

  • Only their own records

    People see their own activity and the assignments they’ve been given. Nothing else.

  • Your sign-in

    Passwordless email, Amazon Cognito or your organisation’s OpenID Connect provider.

  • Service rules still apply

    Each service keeps its own access, review, completion and resume rules.

Questions

A few quick answers

Ready when you are

Give people one place to go.

We’ll help you plan your portal and the services in it.