Business Estate

Run hundreds of digital services without enterprise overhead

One Digital Service Builder for your entire service estate.

Build and maintain hundreds or thousands of accessible services, give teams controlled access to a shared platform and connect every journey to your existing systems.

For organisations running 100+ live services.

Portfolio economics

One platform. Many teams. Hundreds of services.

Once an organisation has dozens or hundreds of services, per-form software stops making sense. Business Estate moves Govforms to an estate model.

Instead of treating every application, return, registration or workflow as a separate software purchase, you license capacity across your organisation and use it where you need it.

Create new services as demand changes—without starting another technology procurement.
Use Govforms for10 service patterns
  • Applications and registrations
  • Renewals and record updates
  • Surveys and consultations
  • Recurring returns and data collections
  • Evidence and document collection
  • Eligibility and calculation services
  • Staff workflows and approvals
  • Authenticated user journeys
  • Case and record management frontends
  • Search, filter and update services
Operate it yourself

Delivery speed without losing control

Your teams build with the visual Digital Service Builder, accelerate work with Darcy AI, reuse patterns and connect journeys to existing systems.

01

Build faster

Turn requirements into working digital services using drag-and-drop components, reusable patterns and AI-assisted service building.

Prototype and test before going live. Change services without commissioning a new software project.

02

Standardise your estate

Bring services spread across PDFs, spreadsheets, legacy form tools and bespoke applications onto a consistent platform.

Create common patterns for identity, evidence, validation, notifications, approvals and integrations.

03

Govern centrally

Organise services into libraries with controlled user access, shared configuration and reusable patterns.

Maintain revision history, environment separation and controlled deployment from Prototype through QA to Production.

04

Integrate instead of replace

Put Govforms in front of the systems you already operate, using standard integration patterns to connect each journey.

Validate data, retrieve records, trigger actions and pass completed information downstream.

05

Accessible by default

Create responsive, accessible journeys from structured components instead of rebuilding basic interaction patterns.

Brand services for your organisation while maintaining a consistent interaction model across the estate.

06

AI with human control

Use Darcy AI inside the Builder to create services, generate content and logic, and make targeted changes.

AI-assisted updates stay within your governance model, with permissions, version history and human review.

Beyond basic forms

A Digital Service Builder, not a collection of forms

The value of an estate platform is what happens between the questions. Build complex, server-side journeys where answers control what happens next, data is validated against other systems and actions run throughout the journey.

01

Conditional journeys

Adapt pages, questions and workflows to previous answers, roles and system results.

02

Authentication and saved journeys

Create signed-in, save-and-return services where users can manage multiple submissions.

03

Workflow and approvals

Route completed services through review, approval and return-for-changes processes.

04

API automation

Call external systems, transform data and use trusted results to control what happens next.

05

Repeating and structured data

Collect lists, records and complex datasets rather than flattening every interaction.

06

Files and evidence

Collect documents and images with configurable security and privacy processing.

07

Documents and signatures

Generate documents from submitted information and support signing patterns where configured.

08

Multilingual services

Support multiple languages while retaining one underlying journey and workflow.

09

Notifications and communications

Trigger emails, messages and downstream actions at the right point in a service.

10

Reporting and operational data

Capture structured information your operational systems can use directly.

Operating model

Decentralised delivery. Central control.

A central digital function provides the platform, standards and reusable patterns while individual teams create and maintain the services they understand.

Central teams control
  • Platform access
  • Shared configuration
  • Governance and environments
  • Security patterns
  • Reusable components and patterns
Service teams control
  • Service content
  • Questions and data
  • Journey logic
  • Routine changes
  • Testing and iteration

Increase delivery capacity without requiring a central development team to build every service.

Business Estate pricing

Choose capacity for your live service estate

Annual capacity bands are based primarily on the size of your portfolio. Every plan gives your teams the same powerful platform.

Estate 100

£18,000/year

Large self-managed form estates

  • 100 live services
  • 20 libraries
  • 750,000 a year submissions
  • 2,000,000 a year automation actions
  • 5,000 a month Darcy AI assists
  • 150 a month AI service builds
Talk to us

Estate 250

£36,000/year

Large self-managed form estates

  • 250 live services
  • 50 libraries
  • 1,500,000 a year submissions
  • 4,000,000 a year automation actions
  • 10,000 a month Darcy AI assists
  • 300 a month AI service builds
Talk to us

Estate 1000

£60,000/year

Large self-managed form estates

  • 1,000 live services
  • 100 libraries
  • 3,000,000 a year submissions
  • 8,000,000 a year automation actions
  • 20,000 a month Darcy AI assists
  • 500 a month AI service builds
Talk to us

Estate 2000

£96,000/year

Large self-managed form estates

  • 2,000 live services
  • 200 libraries
  • 6,000,000 a year submissions
  • 15,000,000 a year automation actions
  • 30,000 a month Darcy AI assists
  • 1,000 a month AI service builds
Talk to us
Full Estate allowances and rates

All prices exclude tax. Business Cloud plans offer monthly or annual billing; Estate plans are annual only. Packs are billed monthly.

Estate 100 included capacity
UK data residency
Included
Libraries
20
Address Searches
500,000 a month
Address Fills
50,000 a month
Live Services
100
Submissions
750,000 a year
Actions
2,000,000 a year
Storage
2 TB
File Processing
5 TB a month
Cdr
25,000 protected files a month
Darcy Assists
5,000 a month
Ai Form Builds
150 a month
Builders
Agreed for the estate
Read Only Users
Agreed for the estate
API units / month
5,000,000
API requests / minute
900
Concurrent API calls
24
API units / hour
9,000
API units / day
200,000
Darcy models
Fast by default; Pro selectable
Support
Light-touch product support
Response target
Agreed with the estate
Estate 250 included capacity
UK data residency
Included
Libraries
50
Address Searches
1,000,000 a month
Address Fills
100,000 a month
Live Services
250
Submissions
1,500,000 a year
Actions
4,000,000 a year
Storage
5 TB
File Processing
15 TB a month
Cdr
75,000 protected files a month
Darcy Assists
10,000 a month
Ai Form Builds
300 a month
Builders
Agreed for the estate
Read Only Users
Agreed for the estate
API units / month
10,000,000
API requests / minute
1,500
Concurrent API calls
32
API units / hour
15,000
API units / day
400,000
Darcy models
Fast by default; Pro selectable
Support
Light-touch product support
Response target
Agreed with the estate
Estate 1000 included capacity
UK data residency
Included
Libraries
100
Address Searches
2,000,000 a month
Address Fills
200,000 a month
Live Services
1,000
Submissions
3,000,000 a year
Actions
8,000,000 a year
Storage
20 TB
File Processing
50 TB a month
Cdr
250,000 protected files a month
Darcy Assists
20,000 a month
Ai Form Builds
500 a month
Builders
Agreed for the estate
Read Only Users
Agreed for the estate
API units / month
20,000,000
API requests / minute
3,000
Concurrent API calls
50
API units / hour
30,000
API units / day
800,000
Darcy models
Fast by default; Pro selectable
Support
Light-touch product support
Response target
Agreed with the estate
Estate 2000 included capacity
UK data residency
Included
Libraries
200
Address Searches
4,000,000 a month
Address Fills
400,000 a month
Live Services
2,000
Submissions
6,000,000 a year
Actions
15,000,000 a year
Storage
50 TB
File Processing
100 TB a month
Cdr
500,000 protected files a month
Darcy Assists
30,000 a month
Ai Form Builds
1,000 a month
Builders
Agreed for the estate
Read Only Users
Agreed for the estate
API units / month
40,000,000
API requests / minute
6,000
Concurrent API calls
75
API units / hour
60,000
API units / day
1,600,000
Darcy models
Fast by default; Pro selectable
Support
Light-touch product support
Response target
Agreed with the estate
estate prices and additional usage rates
Plan or packBilling unitUSDEURGBP
Estate 100per yearUS$24,000.00€21,000.00£18,000.00
Estate 100: extra address searchsper 1,000US$0.22€0.20£0.17
Estate 100: extra address fillsper 1,000US$0.55€0.50£0.43
Estate 100: extra serviceper 1 / monthUS$10.50€9.50£8.00
Estate 100: extra submissionsper 1,000US$20.00€18.00£15.00
Estate 100: extra actionsper 1,000US$2.00€1.80£1.50
Estate 250per yearUS$48,000.00€42,000.00£36,000.00
Estate 250: extra address searchsper 1,000US$0.22€0.20£0.17
Estate 250: extra address fillsper 1,000US$0.55€0.50£0.43
Estate 250: extra serviceper 1 / monthUS$6.50€6.00£5.00
Estate 250: extra submissionsper 1,000US$16.00€14.00£12.00
Estate 250: extra actionsper 1,000US$1.60€1.40£1.20
Estate 1000per yearUS$80,000.00€70,000.00£60,000.00
Estate 1000: extra address searchsper 1,000US$0.22€0.20£0.17
Estate 1000: extra address fillsper 1,000US$0.55€0.50£0.43
Estate 1000: extra serviceper 1 / monthUS$5.25€4.75£4.00
Estate 1000: extra submissionsper 1,000US$13.00€12.00£10.00
Estate 1000: extra actionsper 1,000US$1.30€1.20£1.00
Estate 2000per yearUS$128,000.00€112,000.00£96,000.00
Estate 2000: extra address searchsper 1,000US$0.22€0.20£0.17
Estate 2000: extra address fillsper 1,000US$0.55€0.50£0.43
Estate 2000: extra serviceper 1 / monthUS$4.00€3.50£3.00
Estate 2000: extra submissionsper 1,000US$10.00€9.00£8.00
Estate 2000: extra actionsper 1,000US$1.00€0.90£0.80

Prices shown in GBP, excluding tax. Annual billing only.

Need a different capacity profile? Talk to us.Usage allowances and optional premium capabilities are subject to current Business Estate pricing terms.
What is included

Product-led by design

Business Estate includes the Govforms platform, estate capacity and light-touch product support so capable organisations can operate a large portfolio economically.

It is a good fit when:

  • Your own teams will design and manage services
  • You want reusable organisation-wide patterns
  • You can use documented integrations and platform features
  • Ticket or email product support meets your needs
  • Standard security and compliance evidence meets your assurance process
When Business Estate is not the right model

Choose Institutional for a high-touch relationship

The number of services does not make you Institutional. The operating relationship does.

  • Dedicated account or service management
  • Custom SLAs or governance meetings
  • Bespoke solution, identity or integration architecture
  • Customer-specific security assurance
  • Migration programmes or managed delivery
Explore Institutional
Move at your pace

Move an existing form estate to Govforms

You do not have to migrate everything at once. Start with a new programme, a business unit or a group of ageing services and expand from there.

Govforms can coexist with existing platforms while your teams establish common service patterns. If you need a migration factory or managed redesign programme, we can scope that through Institutional and professional services.

Frequently asked questions

Business Estate questions

Is Business Estate only for government?

No. Business Estate is for any organisation with a sufficiently large digital service portfolio. That can include public bodies, universities, healthcare organisations, charities, regulated organisations and commercial businesses.

Is Business Estate an enterprise plan?

It provides enterprise-scale platform capacity, but it is deliberately not a high-touch enterprise services contract. Business Estate is designed for organisations that can run Govforms themselves. If you need dedicated support, bespoke assurance, custom commercial terms or significant Govforms delivery involvement, choose Institutional.

Can different teams build their own services?

Yes. Govforms is designed around libraries, user access and shared platform configuration, allowing organisations to separate service ownership while maintaining central governance.

Do we have to use Govforms to store uploaded files?

Govforms supports Govforms-managed and customer-controlled storage patterns, depending on your configuration and requirements.

Can our services connect to our existing systems?

Yes. Govforms supports server-side integrations and standard patterns for APIs, data sources, storage, notifications and back-office workflows. Bespoke integration architecture or customer-specific connector development may require professional services or Institutional pricing.

Can Govforms migrate our existing services?

Yes. Simple services can often be recreated by your own teams, including with Darcy AI assistance. A structured migration programme, conversion factory or redesign exercise sits outside the Business Estate subscription and can be scoped separately.

Ready when you are

Put your entire service estate on one platform

Stop buying, maintaining and governing every digital interaction as a separate application. Give teams one controlled platform for the services you need today and the ones you will need next.