Govform.com
Central government and ALBs

Deliver better government services, from application to outcome.

Build GDS-compliant digital services for citizens, businesses and partner organisations. Bring applications, evidence and reporting together, connected to the systems and support behind your service.

Government service journeys

Turn policy into services people can use.

Start with applications, recurring returns or evidence and review. Extend the approach to the other services your department, agency or arm’s-length body delivers.

Applications

Applications, funding and licensing

Help applicants understand requirements, provide evidence and submit the information your scheme needs.

Explore application examples

Reporting

Data collections and returns

Coordinate reporting from known organisations. Track expected returns, follow up on missing information and manage corrections.

Explore Collection programmes

Evidence

Evidence and regulatory review

Request documents, gather inspection evidence and give reviewers the context to move work forward.

Explore evidence examples

Engagement

Information requests and public feedback

Provide clear routes for questions, consultations and information requests, with onward handling suited to your organisation.

Explore information requests

Ongoing services

A place to return to

Bring selected signed-in services, saved work and assigned reporting tasks together in a User portal.

Explore the User portal

Internal operations

Staff requests and assurance

Collect internal requests, record checks and capture review outcomes alongside your existing corporate processes.

Explore a review example
Begin with one service

Build a useful first journey. Then reuse what works.

Whether you run a specialist ALB service or programmes across a department, agree ownership and the outcome before expanding.

Choose a focused first service

Bring the task, the people who use it and the team who handles the work. Establish a baseline and decide what improvement to measure.

Configure and test together

Review the questions, evidence and local rules with the service owner. Test with users and prove what happens after submission.

Reuse with clear responsibilities

Share useful patterns across programmes while preserving each body's policies, access boundaries and operational ownership.

Government delivery

See how public service teams have used Govform.

Explore published examples of specialist services, operational workflows and organisational reporting.

HMRC

Turning paper forms into reusable digital services

HMRC used common government design patterns to digitise specialist policy services and help teams improve journeys without developer-led iterations.

Read the HMRC story

Ofsted

Simplifying complex child safeguarding services

Ofsted connected complex services to its databases and gave reviewers a shared workflow using a reusable digital platform.

Read the Ofsted story

Research England

Five GDS-compliant surveys delivered in weeks

Research England delivered thousands of survey responses at 17 times less cost than its incumbent supplier.

Read the Research England story
The work behind the journey

Support the whole service team.

Keep questions, evidence and follow-up connected to the people and systems that deliver the service.

Organise responses and follow-up

Help authorised staff find responses, review the evidence and return work for correction when needed.

Explore response handling

Connect your existing systems

Use GOV.UK One Login for sign-in and configured integrations to connect information to the systems your teams already use.

Explore integrations

Use AI with people in control

Use Darcy to help draft services, and configured AI actions to summarise or categorise information for staff review.

Explore Govform AI
Delivery, assurance and support

Choose an approach that fits your organisation.

Agree the platform, delivery and support you need, with clear responsibilities and whole-service costs.

Support for your organisation

Discuss platform capacity, implementation, training and the service relationship your department or body needs.

Explore Institutional pricing

Evidence for your assurance team

Review our Security & Trust Centre and discuss the hosting, privacy and resilience requirements of your service.

Explore security and trust

A practical first step

Bring an existing form, service or reporting process. We’ll help you define a focused first journey and the work around it.

Discuss your service
Frequently asked questions

Your government services, explained.

Ready when you are

Which government service would you improve first?

Bring us a service, form or reporting process. We’ll help you identify a practical first step with your team.