Research England

Five GDS-compliant surveys delivered in weeks

Research England delivered thousands of survey responses at 17 times less cost than its incumbent supplier.

Research England accountability statement prototype showing progress through four survey parts
The challenge

What Research England needed to solve

01

Launch five complex university surveys at short notice.

02

Work within a budget of only a few thousand pounds.

03

Connect submissions to the Freshdesk ticketing system.

The solution

How Govform helped

01

Two policy and engineering colleagues were trained to use Govform.

02

Reusable GDS components accelerated survey assembly.

03

A configured REST API connected submissions to Freshdesk.

The outcome

What changed

01

Delivered within weeks at 17 times less cost.

02

Five secure surveys handled 4,028 returning journeys and 943 completions.

03

Govform became an approved technology for wider use across UKRI.

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