Simplifying complex child safeguarding services
Ofsted connected complex services to its databases and gave reviewers a shared workflow using a reusable digital platform.
What Ofsted needed to solve
Replatform multiple complex, time-consuming services that needed to integrate with Ofsted's backend databases.
Deliver around a dozen services within a budget of roughly £2 million.
Meet an aggressive delivery timescale.
How Govforms helped
Govforms worked with policy and business teams to rapidly iterate service content using the form builder.
The Ofsted team was trained to build and maintain services independently.
Ofsted's APIs were analysed and mapped to backend systems, with reusable workflow automation built for enterprise operations teams.
What changed
Nine child safeguarding services delivered with 542 pages of content, live within 12 months.
Around 44,000 external users and submissions supported alongside 180+ internal reviewers, with 99.9% availability.
Content designers made more than 250,000 form design and component changes without needing developer support.