Research England
Five GDS-compliant surveys delivered in weeks
Research England delivered thousands of survey responses at 17 times less cost than its incumbent supplier.
The challenge
What Research England needed to solve
01
Launch five complex university surveys at short notice.
02
Work within a budget of only a few thousand pounds.
03
Connect submissions to the Freshdesk ticketing system.
The solution
How Govforms helped
01
Two policy and engineering colleagues were trained to use Govforms.
02
Reusable GDS components accelerated survey assembly.
03
A configured REST API connected submissions to Freshdesk.
The outcome
What changed
01
Delivered within weeks at 17 times less cost.
02
Five secure surveys handled 4,028 returning journeys and 943 completions.
03
Govforms became an approved technology for wider use across UKRI.