Digital service platform

Everything you need to design, build and run a digital service

Design accessible user journeys, automate complex workflows and securely connect services to the systems your organisation already uses.

Govform.com supports the complete service lifecycle, from prototypes and stakeholder reviews to response handling, recurring returns, bulk data and document workflows. Confirm plan, configuration and release availability.

Operational capabilities

Beyond the form: manage the work around submission

Response Hub

Turn submissions into organised work.

Find responses, assign owners and keep handling, history and evidence together.

Learn more

Collection programmes

Know who is expected to respond.

Coordinate reporting periods, expected respondents, reminders, review and correction.

Learn more

Bulk data

Collect structured datasets, not just individual answers.

Stream CSV or Excel returns through background validation, review and confirmation, then send confirmed data to your systems.

Learn more

Documents and signing workflows

Prepare, send and track agreements.

Use a separate agreement workspace, distinct from document generation and signing within a service.

Learn more

Availability depends on plan, configuration and release. Confirm the capabilities enabled for your deployment.

Platform capabilities

One platform for the complete digital service lifecycle

Build straightforward online forms or complex, multi-stage digital services without assembling and maintaining multiple disconnected tools. Govform.com combines accessible service design, workflow automation, integrations, analytics and governance in one flexible platform.

01

Darcy AI assistant

Create from an idea, brief or document, then inspect and improve the service with targeted, permission-aware AI assistance.

  • Create and refine service designs
  • Inspect versions, journeys and service flow
  • Separate design and Response Hub permissions
Darcy AI assistant generating a service from a plain-English description
02

Accessible service design

Create responsive digital services using established UK government patterns and accessible components.

03

Conditional logic and workflow automation

Adapt each journey using conditional routing, dynamic content and configurable workflow actions.

04

Reusable service components

Add common and complex service functionality using configurable, reusable components.

05

Integrations and connected services

Securely connect digital services to Microsoft products, APIs, notification services and cloud-storage systems.

06

Digital service analytics

Understand service demand, completion and user behaviour using unsampled, server-side analytics.

  • Completion and drop-off reporting
  • Page and validation-failure analysis
  • No analytics cookies
Digital service analytics dashboard showing completion and drop-off data
07

Secure document processing

Choose the file checks and privacy controls your service needs, with Govform-managed storage or your own supported file store.

  • Content Disarm and Reconstruction
  • Antivirus and URL inspection
  • Isolated processing infrastructure
File upload with secure document processing in the Govform builder
08

Document generation and signing

Generate service documents, review and sign PDFs within a journey or prepare agreements in the separate Govform Sign workspace.

09

Addresses, maps and location

Capture accurate UK and international address and location information within a service journey.

10

Authentication and access control

Control who can access, complete, review and manage each digital service.

11

Branding and design control

Apply your organisation’s visual identity while retaining accessible, responsive service patterns.

12

Test environments and change management

Test safely in Prototype, QA and Early Access QA before releasing to Production. Track every service version, compare changes and revert to an earlier version, with controlled deployment permissions.

  • Three test environments before Production
  • Full version history, comparison and reversions
  • Controlled deployment permissions
Prototype, QA and Production environments in the Govform platform
13

Service creation options

Start with the approach that fits your service: blank, reusable or assisted.

  • Blank services and templates
  • Configurable and regular-return starters
14

Authoring and testing

Understand the design and investigate what happens in a test journey.

15

Advanced journeys

Combine direct tabular entry, linked pages and reusable journeys.

16

International and regional services

Configure regional behaviour and preview how it appears in a service.

  • Country, formats, currency and time zone
  • Regional preview and address behaviour
17

Branding and publication

Coordinate domains, service identity and controlled publication.

18

Response Hub

Search, organise and handle ordinary form responses without creating a Collection programme.

19

Collection programmes

Know who is expected to respond. Coordinate reporting periods, respondents, review and correction.

  • Continuing programmes and reporting periods
  • Expected respondents and Collection review
20

Bulk data collection

Collect large CSV or Excel returns with streaming validation and a clear confirmation step.

21

Payments

Your provider. Your money. Payments connected to the response and next step.

22

User portal

One signed-in home for the people you serve: services to start, things to do and everything they’ve sent.

  • Services, Things to do and My activity
  • Your branding, sign-in and domain
23

Feature availability

Confirm availability and supported capabilities for your deployment.

Frequently asked questions

Govform.com platform questions

Compare capabilities

Find the features your service needs

Search and filter Govform.com’s complete feature directory to compare platform capabilities and plan availability.

Filter by category

Showing 157 of 157 capabilities

FeatureCloudCloud EstateInstitutional and Central Government
WCAG 2.2 AA-supporting componentsResponsive components and patterns are designed to support WCAG 2.2 AA conformance. Final accessibility depends on each service’s content, configuration and implementation.Security and complianceIncludedIncludedIncluded
Data residency in your geographyUK data residency is available today; EU, USA and Canada are coming soon. Hosting and deployment arrangements depend on the selected plan and hosting model.Security and complianceIncludedIncludedIncluded
ISO 27001:2022-certified management systemGovform.com operates an information security management system certified to ISO 27001:2022.Security and complianceIncludedIncludedIncluded
Cyber Essentials Plus certificationIndependently verified technical controls support protection against common cyber threats.Security and complianceIncludedIncludedIncluded
Drag-and-drop service builderCreate pages, questions and complete service journeys in a visual no-code editor.Build and collaborationIncludedIncludedIncluded
Darcy AI AssistantGenerate a structured service from a plain-English description, refine it conversationally and review changes before applying them.Build and collaborationIncludedIncludedIncluded
Multi-page service journeysBuild services across multiple pages with navigation, service back links and progress indicators.Build and collaborationIncludedIncludedIncluded
Task-list patternGuide users through sections of a complex service with clear completion and progress states.ComponentsIncludedIncludedIncluded
Conditional page routingShow or skip pages based on user answers to create branching service journeys.Logic and workflowIncludedIncludedIncluded
Dynamic content displayShow relevant questions, content and guidance in response to user input.Logic and workflowIncludedIncludedIncluded
Microsoft SharePoint lists and filesRead from and write to SharePoint lists and document libraries during service workflows.IntegrationsIncludedIncludedIncluded
Microsoft Power AutomateTrigger Power Automate flows when a submission is completed or reaches a configured workflow stage.IntegrationsIncludedIncludedIncluded
Configurable REST API clientConnect to HTTP endpoints with configurable requests, responses, authentication, field mapping and Liquid payloads.IntegrationsIncludedIncludedIncluded
GOV.UK Notify email and SMSSend conditional confirmation emails and SMS messages through GOV.UK Notify.IntegrationsIncludedIncludedIncluded
Real-time service analytics dashboardReview starts, completions, drop-offs and service performance separately for QA and Production.Analytics and reportingIncludedIncludedIncluded
Page-level drop-off analysisIdentify where users leave a journey and use validation-failure data to investigate friction.Analytics and reportingIncludedIncludedIncluded
Analytics without analytics cookiesCollect unsampled service-usage data server-side without relying on analytics cookies.Analytics and reportingIncludedIncludedIncluded
Save and returnAllow users to pause a service journey and resume it later using configurable draft modes.Logic and workflowIncludedIncludedIncluded
Multiple file uploadsAccept up to 100 files per component, with a configurable per-file ceiling of 20 GB and a 10 MB default. Storage and security processing may impose lower limits; provide view and download links for review.ComponentsRelated documentation: Multiple file uploadsIncludedIncludedIncluded
Antivirus scanning for uploadsUse configured in-place scanning in Govform storage. For your own supported store, choose scan-first, parallel scanning or your destination's controls without Govform scanning. Current external-store Govform scanning supports transfers up to 5 GB; CDR always scans first.Security and complianceRelated documentation: Antivirus scanning for uploadsIncludedIncludedIncluded
Document reconstruction and image privacyReconstruct supported documents with Content Disarm and Reconstruction: single-file components, 50 MB default or a lower configured limit. Resize JPEG/PNG images, remove metadata and optionally blur faces through CDR.Security and complianceRelated documentation: Document reconstruction and image privacyIncludedIncludedIncluded
G-Cloud procurement routeProcure eligible Govform.com services through the Crown Commercial Service G-Cloud framework.Support and onboardingIncludedIncludedIncluded
Crown Commercial Service supplierAccess Govform.com through applicable Crown Commercial Service procurement arrangements.Support and onboardingIncludedIncludedIncluded
First-service build supportAsk the Govform.com team to help configure an initial service as part of an agreed onboarding package.Support and onboardingIncludedIncludedIncluded
Excel and CSV lookup feedsUse refreshable Excel or CSV files as service lookup data, with separate sources by environment.IntegrationsIncludedIncludedIncluded
Govform.com REST API accessRetrieve submissions and work with supported library resources programmatically using API credentials.IntegrationsIncludedIncludedIncluded
Microsoft DataverseConnect service data to Dataverse tables for Microsoft Power Platform workflows.IntegrationsIncludedIncludedIncluded
Microsoft Power Apps connectorMake service data available to Power Apps for operational applications and workflows.IntegrationsIncludedIncludedIncluded
Calculated fieldsCalculate values from answers and use the results in pages, logic, transformations and integrations.Logic and workflowIncludedIncludedIncluded
Data pre-populationPre-fill fields using earlier answers, session data or external API lookups.Logic and workflowIncludedIncludedIncluded
Document generationGenerate formatted PDF documents from submitted service data.Logic and workflowIncludedIncludedIncluded
Field-level validation rulesApply configurable validation and provide specific, accessible error messages for individual fields.Logic and workflowIncludedIncludedIncluded
Liquid templatingUse Liquid templates for dynamic content, conditional blocks, API payloads and email bodies.Logic and workflowIncludedIncludedIncluded
Multi-stage review workflowsConfigure sequential approvals, multi-party decisions, corrections, cancellation and withdrawal.Logic and workflowIncludedIncludedIncluded
Post-submission actionsTrigger API requests, messages, SharePoint writes and Power Automate flows after submission.Logic and workflowIncludedIncludedIncluded
Repeating groupsCapture multiple instances of a structured data set, such as addresses or household members.Logic and workflowIncludedIncludedIncluded
Service-to-service linkingConnect related service journeys and pass approved data between them.Logic and workflowIncludedIncludedIncluded
Submission data API exportRetrieve submission data through the API for case-management, reporting or business-intelligence systems.Analytics and reportingIncludedIncludedIncluded
Power BI reportingFeed submission data into Power BI for operational and management dashboards.Analytics and reportingIncludedIncludedIncluded
Submission reviewerSearch, filter, sort, review and export submitted service data inside Govform.com.Analytics and reportingIncludedIncludedIncluded
Automatic language translationOffer supported service journeys in multiple languages while retaining their validation, logic and workflows.Build and collaborationIncludedIncludedIncluded
Responsive service layoutsDeliver journeys that adapt across mobile, tablet and desktop screen sizes.Build and collaborationIncludedIncludedIncluded
Shareable prototype previewsShare service prototypes with stakeholders for review before production deployment.Build and collaborationIncludedIncludedIncluded
Three test environments and ProductionBuild and test in Prototype, QA and Early Access QA before a controlled release to Production.Governance and platform managementIncludedIncludedIncluded
Full version history, comparison and reversionsTrack every service version, compare revisions before release and restore an earlier service version without losing the audit trail.Governance and platform managementIncludedIncludedIncluded
UK postcode address lookupFind UK addresses from a postcode and map selected address lines into service fields.ComponentsIncludedIncludedIncluded
Booking and calendar schedulingLet users select available dates or time slots and receive a booking confirmation.ComponentsIncludedIncludedIncluded
Check-your-answers pagesPresent a pre-submission summary with links that let users review and change their answers.ComponentsIncludedIncludedIncluded
Submission confirmation pagesShow a configurable confirmation, reference number and clear next steps after submission.ComponentsIncludedIncludedIncluded
Declarations and attestationsCapture declarations with associated answers, signatures and audit information.ComponentsIncludedIncludedIncluded
Maps and geolocationLet users select a location, capture coordinates and find nearby addresses through an interactive map.ComponentsIncludedIncludedIncluded
Payment integrationsTake fees within a service through GOV.UK Pay or your own payment provider's hosted checkout.ComponentsIncludedIncludedIncluded
Searchable results tablesPresent paginated results that authorised users can search and filter.ComponentsIncludedIncludedIncluded
Shopping-cart and multi-item journeysAllow users to add and manage multiple items within a single service submission.ComponentsIncludedIncludedIncluded
Data GridsDirect tabular entry with spreadsheet paste, repeated rows, copying, calculations, conditional visibility and column validation. Separate from bulk CSV or Excel uploads.ComponentsIncludedIncludedIncluded
Private cloud or self-hosted deploymentDeploy Govform.com into an agreed private-cloud or customer-controlled hosting environment.Security and complianceNot includedNot includedIncluded
Contracted disaster recoveryAgree recovery-point and recovery-time objectives as part of an Institutional support arrangement.Governance and platform managementNot includedNot includedIncluded
Cloud object-storage integrationsChoose Govform-managed storage or your own SharePoint, AWS S3, Google Cloud Storage or Azure Blob Storage. Stream evidence and confirmed bulk CSV files onward using separate QA and Production connections.IntegrationsRelated documentation: Cloud object-storage integrationsIncludedIncludedIncluded
AWS SES emailSend transactional service emails through AWS Simple Email Service.IntegrationsIncludedIncludedIncluded
Post-submission action alertsNotify an operational team when a configured API call or post-submission action fails.IntegrationsIncludedIncludedIncluded
Mutual TLS API authenticationUse client certificates and mutual TLS to secure supported back-office API connections.IntegrationsIncludedIncludedIncluded
Mock API responsesTest integrations with configured mock responses before connecting to live endpoints.IntegrationsIncludedIncludedIncluded
Integration architecture consultancyWork with Govform.com specialists on SharePoint, API and multi-system integration architecture.Support and onboardingNot includedNot includedIncluded
Enhanced support planAdd contracted response times, a dedicated support contact and agreed service-management arrangements.Support and onboardingNot includedNot includedIncluded
Platform audit event logReview recorded platform events including actions, errors, workflow decisions and administrative changes.Governance and platform managementIncludedIncludedIncluded
AWS Well-Architected expertiseDraw on architecture practices informed by the AWS Well-Architected Framework and partner expertise.Security and complianceIncludedIncludedIncluded
Encryption at restEncrypt stored submission data, uploaded files and managed backups at rest.Security and complianceIncludedIncludedIncluded
Environment isolationSeparate Prototype, QA and Production data, credentials and API connections.Security and complianceIncludedIncludedIncluded
ISO 9001:2015-certified quality systemGovform.com operates a quality management system certified to ISO 9001:2015.Security and complianceIncludedIncludedIncluded
Regular penetration testingUse independent security testing to identify and address platform vulnerabilities.Security and complianceIncludedIncludedIncluded
TLS encryption in transitProtect data in transit using TLS 1.2 or later.Security and complianceIncludedIncludedIncluded
AWS Cognito authenticationUse hosted Cognito user pools with configurable authentication and multi-factor controls.Authentication and accessIncludedIncludedIncluded
Anonymous public accessPublish services that users can complete without signing in.Authentication and accessIncludedIncludedIncluded
Configurable session timeoutsSet inactivity limits and show users an in-browser warning before sign-out.Authentication and accessIncludedIncludedIncluded
Passwordless GOV.UK Notify sign-inSend a one-time sign-in link by email without requiring users to manage a password.Authentication and accessIncludedIncludedIncluded
Group-based submission sharingAllow authorised members of a group to view and collaborate on shared submissions.Authentication and accessIncludedIncludedIncluded
Multi-factor authentication enforcementRequire supported users or administrators to complete an additional authentication factor.Authentication and accessIncludedIncludedIncluded
OpenID Connect and OAuth 2.0Connect compatible identity providers, including Microsoft Entra ID and departmental single sign-on.Authentication and accessIncludedIncludedIncluded
Read-only reviewer accessGive staff, reviewers or caseworkers permission to view submissions without editing them.Authentication and accessIncludedIncludedIncluded
99.9% availability targetUse a production platform designed around a 99.9% availability target, subject to the applicable service agreement.Governance and platform managementIncludedIncludedIncluded
Environment-specific secretsKeep production API keys and credentials separate from Prototype and QA values.Governance and platform managementIncludedIncludedIncluded
Role-based platform accessAssign granular administrative, build, QA, analytics and read-only permissions.Governance and platform managementIncludedIncludedIncluded
Library-based organisation modelOrganise services into libraries that reflect teams, departments and access boundaries.Governance and platform managementIncludedIncludedIncluded
Library-level MFA policiesRequire multi-factor authentication for users who access a selected service library.Governance and platform managementIncludedIncludedIncluded
Managed backupsUse automated backups for supported service data and configuration under the applicable service plan.Governance and platform managementIncludedIncludedIncluded
Service duplication and migrationCopy services between libraries to support reuse, restructuring and team migration.Governance and platform managementIncludedIncludedIncluded
Brand configuration serviceAsk the Govform.com team to configure a theme that reflects your organisation’s agreed visual identity.Support and onboardingIncludedIncludedIncluded
Help centre and documentationAccess product documentation, examples and practical guides for features and components.Support and onboardingIncludedIncludedIncluded
Proactive platform monitoringMonitor platform health and alert operational teams when service degradation is detected.Support and onboardingIncludedIncludedIncluded
UK-based live-service supportAccess support from a UK-based team through the channels included in your service agreement.Support and onboardingIncludedIncludedIncluded
Ordnance Survey Maps APIUse licensed Ordnance Survey mapping and geographic reference data in supported UK location journeys.IntegrationsIncludedIncludedIncluded
Multi-party authorisationRequire a configured number of reviewers, or every reviewer, to approve a workflow stage.Logic and workflowIncludedIncludedIncluded
Device and browser reportingCompare service usage and performance across device types, operating systems and browsers.Analytics and reportingIncludedIncludedIncluded
Tagged-field analyticsTag selected fields to analyse response patterns and the choices users make during a journey.Analytics and reportingIncludedIncludedIncluded
Validation-failure reportingIdentify the fields that produce the most validation errors across service journeys.Analytics and reportingIncludedIncludedIncluded
Collaborative commentsAdd contextual comments to pages and review changes with multiple service collaborators.Build and collaborationIncludedIncludedIncluded
Custom CSS and Sass overridesApply advanced stylesheet overrides for specialist branding and implementation requirements.Build and collaborationIncludedIncludedIncluded
Custom branding and themesConfigure colours, typography, logos, headers and footers for a consistent service identity.Build and collaborationIncludedIncludedIncluded
Custom production domainsPublish a service under an approved organisation or departmental domain.Build and collaborationIncludedIncludedIncluded
Reusable page templatesSave and reuse pages, patterns and shared design-library elements across services.Build and collaborationIncludedIncludedIncluded
Accessible date inputCapture day, month and year using an accessible date pattern with configurable validation.ComponentsIncludedIncludedIncluded
Service creation optionsCreate blank services or use templates, configurable starters, document-assisted creation, an idea brief or starters for regular returns.Build and collaborationRelated documentation: Service creation optionsIncludedIncludedIncluded
Liquid visualisationVisualise Liquid while authoring service behaviour.Logic and workflowRelated documentation: Liquid visualisationIncludedIncludedIncluded
Authoring preview and selectionClearer preview and selection interfaces support authoring and review.Build and collaborationRelated documentation: Authoring preview and selectionIncludedIncludedIncluded
Check your answers layoutsImproved Check your answers layouts help organise the information respondents review.ComponentsRelated documentation: Check your answers layoutsIncludedIncludedIncluded
Flow viewUnderstand service structure through the generated Flow view.Build and collaborationRelated documentation: Flow viewIncludedIncludedIncluded
Flow InspectorRecord a real test journey, explain routes, page stops, actions, conditions and validation, and link observed behaviour to Builder settings. Flow simulation does not prove external action success.Build and collaborationRelated documentation: Flow InspectorIncludedIncludedIncluded
Linked supporting pagesLink supporting pages into a service journey.ComponentsRelated documentation: Linked supporting pagesIncludedIncludedIncluded
Journey Select tablesUse Journey Select tables with sorting and pagination.ComponentsRelated documentation: Journey Select tablesIncludedIncludedIncluded
Embedded multi-page formsReuse embedded multi-page forms. Production release conditions still apply to the service and target environment.ComponentsRelated documentation: Embedded multi-page formsIncludedIncludedIncluded
Regional formats and previewSet library country, regional date/number formats, currency and service time zone; preview regional behaviour. Changes do not translate content, convert stored money or rewrite saved deadlines.Governance and platform managementRelated documentation: Regional formats and previewIncludedIncludedIncluded
Regional address and date behaviourInherited date/address behaviour, country-aware address search and regional postal-code labels. Confirm supported options for the deployment.ComponentsRelated documentation: Regional address and date behaviourIncludedIncludedIncluded
Service time-zone formattingUse the service time zone for Liquid date/time formatting and background-generated content. Saved deadlines are not rewritten by regional changes.Logic and workflowRelated documentation: Service time-zone formattingIncludedIncludedIncluded
Translation improvementsWork with translation improvements separately from regional configuration. Regional settings do not translate service content; confirm supported options.Build and collaborationRelated documentation: Translation improvementsIncludedIncludedIncluded
Guided domain provisioningGuided DNS setup, validation and provisioning status, and managed certificates for custom domains. Cloud domain allowances are pooled across the account and may be increased on request. Institutional plans have no domain cap.Governance and platform managementRelated documentation: Guided domain provisioningIncludedIncludedIncluded
Email and interaction brandingEmail branding plus focus and visited-link theme options.Build and collaborationRelated documentation: Email and interaction brandingIncludedIncludedIncluded
Shared library settings publicationPublication status for supported shared library settings, including update and retry status.Governance and platform managementRelated documentation: Shared library settings publicationIncludedIncludedIncluded
Main and Early Access channelsMain and Early Access share Builder authoring data. Production remains separately controlled. Early Access requires eligible, enabled access.Governance and platform managementRelated documentation: Main and Early Access channelsIncludedIncludedIncluded
Payment providersConnect your own merchant account across Stripe, Worldpay, Adyen, PayPal, PaySuite, Global Payments and GOV.UK Pay. Setup is confirmed for your account.IntegrationsExplore paymentsIncludedIncludedIncluded
Calculated fees and exemptionsFixed amounts or fees calculated from answers, condition-based exemptions, provider-supported currencies and per-account amount limits. A calculated zero needs no payment.ComponentsIncludedIncludedIncluded
Hosted checkout and payment recoveryPayment summary after the final submit, provider-hosted checkout, retry after decline or cancellation, signed-in resume and background checks with the provider.ComponentsIncludedIncludedIncluded
Response Hub payment caseworkAwaiting payment list, payment history, checking and cancelling payments, waivers and recording payments taken by telephone or in person, with confirmation and staff audit.Analytics and reportingIncludedIncludedIncluded
User portalA signed-in homepage that brings together the services and Collection programmes you choose with each person’s saved work, returned forms and submissions.Authentication and accessExplore paymentsIncludedIncludedIncluded
Simulated payment testingSimulated checkout for every outcome in preview, QA and Staging until account setup is complete. Production never simulates.Build and collaborationIncludedIncludedIncluded
Response Hub registersService and environment registers; search by reference, name or email; date, processing, owner, team-status and tag filters; sorting and pagination.Analytics and reportingIncludedIncludedIncluded
Response Hub answer columns and saved viewsSelect up to 20 answer columns, including current and historic fields, and save working views.Analytics and reportingIncludedIncludedIncluded
Response Hub team handlingOwners, tags, dated internal notes and New, In progress or Complete staff states, separate from automated processing.Analytics and reportingIncludedIncludedIncluded
Response Hub activity summariesFiltered counts, activity over time, field summaries and choice breakdowns. Asynchronous preparation and last-updated status are visible.Analytics and reportingIncludedIncludedIncluded
Response Hub submitted history and evidenceNumbered retained versions, answers and form revisions, amendment history, files, images, signatures and generated documents, subject to access and retention.Analytics and reportingIncludedIncludedIncluded
Response Hub scoped exportsSelected or filtered CSV/JSON exports; current or retained versions; current/historic fields; labels or choice identifiers. Larger exports prepare in the background for ZIP download.Analytics and reportingIncludedIncludedIncluded
Response Hub access controlsAccess is controlled by library, service, environment and role.Analytics and reportingIncludedIncludedIncluded
Collection programme setupProgramme defaults and one or more Collections, each with a form, timetable, important dates and amendment rules. Defaults do not automatically change existing Collections.Analytics and reportingIncludedIncludedIncluded
Collection expected respondentsRespondent organisations, authorised contacts, response groups and assignments recording what is expected.Analytics and reportingIncludedIncludedIncluded
Collection roster importsPreview respondent roster changes before applying an import.Analytics and reportingIncludedIncludedIncluded
Collection progress and dashboardsRespondent dashboards, progress counts and outstanding-return identification.Analytics and reportingIncludedIncludedIncluded
Collection reminders and communicationsReminders and retained communication records.Analytics and reportingIncludedIncludedIncluded
Collection review and correctionsShared queue, reviewer claiming, reassignment and release; field or spreadsheet-cell issues, return for correction and acceptance. Separate from in-service review.Analytics and reportingIncludedIncludedIncluded
Collection exports, audit and retentionOperational exports, audit records and deployment-specific retention arrangements.Analytics and reportingIncludedIncludedIncluded
Collection permission-aware API and AI accessAuthorised API access and AI assistance, subject to permissions.Analytics and reportingIncludedIncludedIncluded
Bulk dataset structure and validationValidate up to five million data cells across up to 200 configured columns, with required values, types, ranges and uniqueness rules.ComponentsRelated documentation: Bulk dataset structure and validationIncludedIncludedIncluded
Bulk CSV and Excel uploadsStructured CSV or Excel uploads within a digital service, including worksheet selection for Excel.ComponentsIncludedIncludedIncluded
Bulk background processingStream CSV or selected XLSX worksheet rows through background validation, with visible progress, a preview and downloadable error reports. Stream confirmed files onward through storage actions or the API.ComponentsRelated documentation: Bulk background processingIncludedIncludedIncluded
Bulk optional browser correctionCorrect supported values in spreadsheet-style batches of up to 1,000 rows, then review and confirm the return.ComponentsIncludedIncludedIncluded
Bulk review and confirmationReview the uploaded dataset before explicit confirmation.ComponentsIncludedIncludedIncluded
Bulk versions and source evidenceVersioned bulk returns and retained source-file evidence, subject to access and retention configuration.ComponentsIncludedIncludedIncluded
PDF template preparationMap service answers to existing PDF positions; repeating data and adjustable mapped boxes where configured.Logic and workflowIncludedIncludedIncluded
In-service PDF reviewBrowser review with editable or read-only mapped values and configured print/save controls; questions-first or PDF-led journeys.Logic and workflowIncludedIncludedIncluded
In-service signature capture and evidenceTyped or drawn signature capture with retained completed-document and signature evidence. Separate from Govform Sign.Logic and workflowIncludedIncludedIncluded
Configured PDF cryptographic sealingCryptographic sealing where configured, distinct from visible signatures and with no legal-validity assurance.Logic and workflowIncludedIncludedIncluded
Govform Sign agreement workspaceSeparate sender preparation, signing-field placement, invitations and focused recipient review and signing. Up to five signers per agreement.Logic and workflowIncludedIncludedIncluded
Govform Sign tracking and evidenceCompletion tracking, recovery or resend, and retention of completed PDFs and associated evidence, subject to configuration and retention settings.Logic and workflowIncludedIncludedIncluded
Govform ChatGPT appSupported connected AI access to permitted designs and Collection operations through separate per-library grants, bounded by the current user role.Build and collaborationIncludedIncludedIncluded
Govform MCPDiscover permitted libraries, inspect and update designs, prepare deployment changes and perform permitted Collection operations. Sensitive changes require confirmation.Build and collaborationIncludedIncludedIncluded
Darcy targeted service changesCreate from briefs or documents and update pages, fields, content, logic and actions, with focused questions, progress feedback and human review.Build and collaborationIncludedIncludedIncluded
Darcy service inspectionInspect Builder context, service settings, saved versions, recorded deployments, prototype journeys and generated flow. Recorded status is not a live health guarantee.Build and collaborationIncludedIncludedIncluded
Darcy conversation continuityRetain and restore conversations and support longer conversations through compaction.Build and collaborationIncludedIncludedIncluded
AI access grants and confirmationSeparate design and Response Hub grants: no access, read-only or full. Current roles remain the ceiling; read-only cannot mutate and sensitive changes require confirmation.Build and collaborationIncludedIncludedIncluded