Who it is for
Community groups and organisers requesting a hall or room operated by the configured provider.
Council service template
Request a community hall booking
Collect venue preferences, dates, attendance and access needs, with an illustrative hire estimate.
Draft brief
What this journey helps people do.
Give venue teams the details needed to check a proposed booking and follow up with the organiser.
The example journey
- Choose a venue
- Provide the date, time and attendance
- Add equipment, access and organiser details
- Review the booking request
What the team receives
A booking request with attendance, preferred time and access needs for the venue team to assess.
Make it local
Configure it with your service team.
Agree the local rules, ownership and next steps before the service is published.
Local configuration
- Venue operator, inventory and capacity
- Opening times, booking rules and tariffs
- Equipment, accessibility and event requirements
- Confirmation, deposit, cancellation and refund processes
Operational handoff
- A venue team that confirms availability
- A reservation adapter only if confirmed booking is offered
National and local differences
A preferred date and calculated estimate are not a reservation. Sports pitches, recurring bookings and regulated events may need a different journey.
Scope and readiness
An example to adapt with your council.
The nations and authority types below indicate potential fit for adaptation. They do not establish validated policy, language or operational support.
Potential fit
England · Wales · Scotland · Northern Ireland
- District, borough or city (two-tier)
- English unitary authority
- Metropolitan borough
- London borough
- Welsh principal council
- Scottish council
- Northern Ireland council
- County council (two-tier)
- English parish or town council
- Welsh community or town council
Current example
The preview is an example service to review before assisted setup.
Preview links open the journey; they do not copy it into your account.
Review and maintenance
Draft brief · LG-009
Catalogue reviewed 17 October 2026. Maintained by Govform.
A maintained template release will be versioned separately from this example.