Learn & build
Practical guides
Design journeys, connect data, build workflows and publish accessible services.
15 articles
Design, build and publish
- Design pages and navigationCreate a journey that asks for the right information in a clear order, and gives people a dependable way to move, review and return.
- Add and configure componentsComponents are the building blocks on a page. Use them to collect information, show guidance, structure complex content and help people complete a service accurately.
- Use conditions and branchingConditions let one service adapt to the information a person has already provided. Use them to show a relevant follow-up, skip an inapplicable page, require an answer…
- Add actions and workflowsActions make a service do work as a person moves through it. They can look up data, calculate or assign values, create documents, send a message, call an external…
- Build a task-list serviceA task list gives people a clear home page for a longer, multi-part service. It shows the work still to do, what is available now, and what has been completed. Use it…
- Connect data files and SharePointLibrary-level integrations let several services use the same controlled connection. Set up the connection once in the library, select it from the relevant service or…
- Use Markdown and HTMLUse Text mode for ordinary wording and formatting. Its toolbar formats content and inserts answers while retaining Liquid expression chips and completions. MD and…
- Test, deploy and maintain a serviceRelease a deliberate, tested service version through Prototype, QA and Production. Treat content, settings, conditions, actions and connected systems as one release.
- Design accessible servicesAccessibility is part of every design and release decision. Build a service that people can understand, navigate and complete with different devices, input methods,…
- API identifiers and coded valuesThe Builder uses friendly labels, while a service definition and API use stable identifiers and coded values. Understanding the distinction helps you configure…
Responses, collections and documents
- Use Response Hub to find, handle and review responsesFind submitted responses, save views, manage team handling, inspect evidence and export the correct response versions.
- Set up Collection programmes, assignments and regular returnsCreate reporting periods, apply form revisions, assign respondents, configure deadlines and amendments, and review immutable submitted evidence.
- Send and manage documents with Govform SignPrepare a PDF, place signing fields, invite signers, track completion and configure sender permissions and notifications.
- Payments: completion, recovery and caseworkA fee-paying response stays awaiting payment until collection is confirmed. Follow its payment status, resolve outstanding fees and keep staff decisions with the…