AI & Darcy

Explore AI assistance, service creation, mapping, branding, connected clients and AI in end-user journeys.

8 articles

In this section

What can Darcy AI help me do?Darcy is your AI assistant in the Builder, helping you move from an idea to a clearer, better configured digital service.
Can AI build a service from an existing form or brief?Yes. Darcy can turn a written brief or existing documents into a draft digital service that you can inspect, refine and test in the Builder.
Can AI help map service answers onto a PDF?Yes. Govform can suggest where service answers belong on a PDF template, and Darcy can help identify the right field for an individual answer box.
Can AI match our services to our website branding?Yes. Govform can use your organisation's website to create a starting point for shared library styling, helping your services feel familiar to their users.
Can Darcy explain what changed between service versions?Yes. Darcy can turn saved service-version differences into a readable explanation of what changed and what your team should review before release.
Do I control what Darcy can change and access?Yes. You choose how Darcy makes changes, and your existing Govform role remains the limit on what it can do.
Can I connect an external AI assistant to Govform?Yes. Govform MCP lets a compatible AI client work with the platform through structured tools and explicit access choices.
Can AI classify and summarise end-user answers?Yes. Configurable AI classification and summarisation can process information within end-user journeys, with the service builder choosing the source, purpose and output.