| Who it's for | Public-sector and regulated teams across central government, agencies and local authorities who need GOV.UK-style digital services with strong governance and UK hosting. | Organisations of all sizes that want data-centric business portals and external websites built on Microsoft Power Platform and Dataverse. |
| Design & UX | Native GOV.UK and MOJ Design System components and patterns (start pages, task lists, check-your-answers, summary cards and more) so services look and behave like GOV.UK by default. | Drag-and-drop page builder with Bootstrap-based layouts, themes and templates for modern business portals and external websites, but not specifically aligned to GOV.UK patterns. |
| Security & hosting | UK-hosted platform with UK data residency for live services, designed around public-sector security expectations, cookie-free analytics and support for assurance processes. | Runs on Microsoft Azure with enterprise-grade security, web application firewall, DDoS protection, role-based access control and compliance with standards such as ISO and GDPR. |
| Data & integrations | Deep Microsoft 365 integration for public-sector workflows: SharePoint document libraries and lists, Dataverse, REST/HTTPS APIs, GOV.UK Notify email and SMS, Ordnance Survey data feeds and PDF generation. | Tight coupling with Dataverse, Power Automate, Power BI, Dynamics 365 and other Microsoft cloud services to expose and capture business data through secure portals. |
| Journeys & complexity | Built for multi-page, transactional GOV.UK-style services with complex branching, task lists, review and approval workflows, dynamic content via Liquid templates and repeatable patterns across many services. | Optimised for data-centric portals—such as customer, supplier or member portals—with multi-step forms, role-based access to records and AI-assisted build using Copilot. |
| Environments & change | Separate Prototype, QA and Production environments with one-click deploy, automatic version history, roll-back and links to analytics for each environment, matching Alpha/Beta/Live ways of working. | Uses Power Platform environments and lifecycle management; admins manage sites through the Power Platform admin centre with diagnostics, capacity reports and governance tools. |
| Analytics & audit | Built-in, cookie-free performance analytics for every service with journey-level, page-level and field-level metrics plus submission and action audit trails suitable for operational monitoring and assurance. | Analytics typically handled via Dataverse, Power BI and Azure monitoring; strong for enterprise reporting but requires additional configuration and licences to mirror GOV.UK-style journey analytics. |
| Pricing mindset | Free while designing and testing; once live, simple per-transaction pricing with a low, fixed UK support fee per service to keep budgeting and procurement straightforward for public-sector teams. | Power Pages licences charged per authenticated and anonymous user capacity per site, on top of wider Power Platform and Dataverse licensing. |
| Support & expertise | UK-based live-service support with SLAs, proactive monitoring and optional help from specialists in GOV.UK-aligned service design, content and integration for complex public-sector services. | Supported through Microsoft and partner ecosystem, with strong enterprise-grade support and consultancy available via Power Platform and Azure partners worldwide. |
